Head of Customer Development Netherlands

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Colgate-Palmolive is hiring a Head of Customer Development Netherlands in Amsterdam to lead a team and build profitable retailer partnerships with retailers such as Ahold and Jumbo. Reporting to the VP and GM Benelux, you will convert shopper insights into Joint Business Plans, drive negotiations, and coordinate with finance, marketing and logistics to grow market share, sales and margin. The ideal candidate has 10 plus years in FMCG account management, deep Dutch retail knowledge, a practical hands-on leadership style and fluency in Dutch and English. To apply, highlight measurable wins in negotiations and planning, show impact, and align with Colgate values Caring Inclusive Courageous. Relocation not offered.

No Relocation Assistance Offered
Job Number #171743 - Amsterdam, Noord-Holland, Netherlands

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Head of Customer Development Netherlands

We’re looking for a Head of Customer Development for our successful subsidiary located in Amsterdam (Weesp), the Netherlands.

As a member of the Colgate-Palmolive Benelux Leadership Team, and reporting to the VP & GM Benelux, the focus of the Head of Customer Development NL is to build strong partnerships with retailers in the Netherlands to ensure mutually profitable business. In this role, the Head of Customer Development is responsible for delivering market shares, sales and margin, and will lead a high-performing team of approximately 8 FTE.

What you’ll do:

Key customers include: AS Watson, Ahold, Superunie, Jumbo and others.

External

• Demonstrate a clear understanding of customer strategies, their shoppers, and how Colgate-Palmolive can optimize its brands and strategy within this environment.
• Demonstrate strong commercial drive to identify issues and opportunities for optimization and target achievement.
• Build and maintain strong relationships with trade partners in the Netherlands.
• Lead and successfully conclude high-stakes yearly negotiations with key retailers.

Internal

• Develop tailored commercial plans and implement them via Joint Business Planning.
• Lead and work closely and creatively with a cross-functional commercial team (e.g. finance, consumer engagement, category management and logistics) to identify, develop and implement the appropriate business solutions required to drive the business forward.
• Lead a team of 7 to 8 direct and indirect reports (t.b.d.).

Who you are: 

• 10+ years of experience in account management within an FMCG company.
• An optimistic, proactive mindset.
• A Master’s or Bachelor’s degree.
• Strong analytical skills; accurate, curious and pragmatic.
• Hands-on, “can do” approach, with a willingness to learn and adapt quickly.
• Strong knowledge and understanding of the FMCG industry and Dutch retail.
• Passion for brands and shopper behavior.
• A true team player who easily builds relationships with customers and colleagues in other functions, with a winner’s mentality focused on delivering results.
• Fluent in Dutch and English.

What we offer you

• A unique opportunity to be part of a bold, optimistic and successful team.
• A great office culture with the opportunity to work remotely on Fridays, and in the summer months the flexibility to start the weekend earlier on Friday afternoons.
• A competitive salary package with a performance bonus, premium free pension,  a car (or car allowance) and a 13th month.
• Professional advantages of a multicultural environment that supports your development and recognizes your achievements.
• International career opportunities.

If you’ve read this far, it’s probably because you’re serious about joining a group of passionate people. Just hit the “apply” button, submit your application and give your career a reason to smile about!

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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