Host - Soho House Amsterdam

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Soho House Amsterdam is seeking a full-time Host to be the first contact for members, guests and staff, greet arrivals, manage a high volume of calls, and book reservations for the House Kitchen while supporting the floor team to ensure smooth, high quality service. The right candidate has 1-2 years in a similar role, handles inquiries professionally, and brings problem solving and conflict resolution skills, reliability, and a positive, engaging demeanor; fluent in English and Dutch. OpenTable and MICROS experience, basic InDesign knowledge, and flexibility for opening and closing shifts are essential; preference for full-time or 3-4 days. Tips for applying: tailor your resume to show guest service excellence, bilingual communication, booking platform proficiency, and concrete examples from busy dining periods, plus clear availability and a note on why Soho House inspires you.

About us ... 

Soho House Amsterdam is part of a global community for creative people, offering a welcoming space to work, relax, and connect. Recently awarded a Michelin Key, our House is recognised for its exceptional comfort and design. Join our team and help deliver thoughtful, high-quality experiences for our members and guests.

The Role

At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the House Kitchen. You will also deliver excellent service from initial greeting and seating members and supporting with the floor team where needed. The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. 

What we are looking for

• Must have 1-2 years experience in a similar role and answering high-volume phone lines and answering inquiries professionally and timely
• Problem solving skills and bring conflict resolution 
• Reliable, representative, positive and enthusiastic
• OpenTable and MICROS experience
• Basic InDesign knowledge
• Flexible and available to working both opening and closing shifts
• Strong communication skills in English and Dutch
• Strong preference for Full-time or Part-time (3/4 days at least) availiblity 

Benefits 

Soho House Amsterdam offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Salary: 2.511,89€ (above Horeca CAO) + 8% holiday allowance
• No youth salary for people younger than 20y/o - directly on regular wage 
• Travel allowance > 7.5km
• Healthy team meals during your shift
• Soho Friends Membership with discounts on F&B, rooms and Cowshed
• Partnership discounts (Go-Vital, One Fit, Swapfiets and many more)
• Team Events
• One paid moving day per year
• Two paid volunteering days per year
• Introduce a star and you could be eligible to receive a €300 (gross) bonus