Hostess

Accor, a leading name in global hospitality, is seeking a Hostess for a Rixos property in Ras Al Khaimah City, United Arab Emirates. This is a full-time, onsite position that centers on making a warm first impression, guiding guests to seats, and keeping the dining flow running smoothly. The role sits within a luxury setting where guest care and presentation matter from the moment guests arrive.

The role would suit someone who takes pride in their appearance, enjoys people-centered service, and can stay organized during busy service periods. The property blends Turkish heritage with global influences, and the Hostess will be part of a team that aims to deliver attentive, friendly service that sets the tone for each guest's visit.

English communication is essential, with additional languages such as Arabic or Russian considered an advantage. The employer values candidates who are willing to attend training and continually develop knowledge of restaurant operations, hotel facilities, and service standards.

Rixos Ras Al Khaimah Hostess: Day-to-Day Responsibilities

On a typical shift, the Hostess welcomes guests warmly and escorts them to their assigned tables, while actively managing reservations, cancellations, table assignments, and special requests to keep the dining room organized. They stay familiar with the restaurant layout, operating hours, menus, promotions, and hotel services to answer questions accurately and efficiently.

They handle telephone inquiries in a professional manner, monitor guest flow, and manage waiting lists during peak times to minimize delays. The Hostess anticipates guest needs, responds promptly to inquiries, and helps resolve concerns, conducting table visits and coordinating with the team to ensure guest satisfaction. A clean, well-presented hostess desk and dining area are maintained, and the role may involve supporting menu preparation, cashiering procedures, and general restaurant operations when required. Close collaboration with colleagues is essential to delivering a friendly, efficient service experience for guests.

The Right Candidate for This Hostess Role

The must-have requirements for this role include at least one year of experience as a Hostess or in a similar food and beverage position, strong English verbal communication, and a pleasant, professional, and well-groomed appearance. Candidates should possess basic knowledge of food and beverage service and basic computer skills, along with a demonstrated ability to deliver high levels of guest service and interpersonal engagement.

• Additional languages such as Arabic or Russian are a plus
• Experience in guest relations or customer service within hospitality
• Interest in training and developing knowledge of restaurant operations

Pay, Benefits and Work Arrangements

The role is full-time and onsite at the Ras Al Khaimah property in the UAE. Shifts are flexible and rotate, including weekends and public holidays as required by operational needs. The position emphasizes maintaining a professional appearance, high standards of personal hygiene, and the ability to work as part of a collaborative front-of-house team. The team supports continuous development, with training opportunities to deepen understanding of restaurant operations, hotel facilities, and service standards.

Practical Advice for Applicants

Tailor your resume to spotlight at least a year of hostess or front-of-house experience, and highlight specific examples of greeting guests, seating guests, and managing reservations in a busy dining room.

In your application and interview, demonstrate your English communication skills and mention any extra languages you speak, with concrete stories of how you used them to help guests or de-escalate a situation.

Be prepared to discuss how you handle busy periods, waiting lists, and changing guest requirements, and share examples of keeping a hostess desk and dining area organized while maintaining hygiene standards.

Have a thoughtful question ready about shifts and training opportunities, such as how peak times are managed and what the training program looks like to support front-of-house operations.