Housekeeping Supervisor

JobsCloseBy Editorial Insights

Novotel & Ibis Auckland Ellerslie, part of Accor, seeks a Housekeeping Supervisor for a full-time on-site role in Auckland Ellerslie. You will lead daily housekeeping operations, boost team morale, coach staff to achieve top-tier cleanliness, allocate rooms by shift to balance workloads, ensure safety, monitor labour costs, and conduct daily room inspections for quality. Requirements include a minimum 3 years’ housekeeping experience or a Level 4 qualification, proven leadership and rostering skills, a hands-on approach, and solid WHS knowledge. The role is 30 hours per week at $29.11 per hour with global benefits such as career progression, staff rates, flexible rosters, time in lieu, and weekly pay. To apply, tailor your resume to show measurable improvements, highlight safety and cost control, and demonstrate collaboration with F&B and events teams.

Company Description

Novotel & Ibis Auckland Ellerslie is a bustling property just 15 minutes from the Auckland CBD which hosts a variety of guests.  We offer exceptional food and beverage options, multiple conference spaces, and 247 contemporary guest rooms, all designed to provide an unforgettable experience.

Job Description

As Housekeeping Supervisor, you are the driving force behind our housekeeping team's success! You oversee the achievement of daily cleaning excellence, uplift team spirits, and shape our housekeeping team into cleanliness champions. With your coaching finesse, you will guarantee our team consistently delivers top-tier cleanliness and productivity, ensuring a sparkling and secure stay for our guests.

• You will support and coordinate our housekeeping team's daily activities, ensuring a smooth workflow
• Foster team motivation and growth by providing guidance and training to enhance their skills
• Maintain high cleanliness and productivity standards, aligning with company guidelines to enhance guest experiences
• Efficiently allocate rooms for team members during shifts to maintain an even workload distribution
• Ensure safety standards are met, monitoring labour costs and conducting daily room inspections for quality assurance

Qualifications

• Minimum 3 years’ housekeeping experience (or relevant Level 4 qualification).
• Experience in team leadership and staff supervision.
• Willingness to not only lead the team but to also work alongside them to ensure their success.
• Experience with roster management and resource allocation.
• Understanding of workplace health & safety standards.

This is a Full Time Position, 30 hours per week, $29.11 per hour, plus incredible Global Benefits

Additional Information

Benefits:

• Opportunities for further development and worldwide career progression
• Staff & Friends/Family rates at Accor hotels worldwide
• Diverse and inclusive work culture
• EAP Services + Flexible Rosters + Time in Lieu
• Supportive & Inclusive Leadership + Collaborative & Respectful Management
• Free meal at work + Anniversary Stay + Annual Wage Review + Weekly Pay + Uniform