Houseperson and Room Attendant

JobsCloseBy Editorial Insights

Accor’s The Sebel Auckland Manukau is recruiting housekeeping roles, Houseperson and Room Attendant, reporting to the Head Housekeeper. You’ll support operations by restocking linen and storerooms, and assisting with heavy items while delivering high room standards and warm guest service. Ideal candidates bring a positive can do attitude, fitness, and strong communication and organizational skills, with the ability to multitask and work under pressure. Perks include Accor Academy training, flexible work options, discounted F B and accommodation, a refer a friend bonus, EAP, uniforms and meals on shift. To apply, tailor your resume to highlight relevant experience, fitness, reliability and teamwork, and show your availability and eagerness to learn.

Company Description

'Work your way' to Manukau!

The Sebel Auckland Manukau is a stylish and convenient luxury property. Nestled in the heart of Manukau, just a short 15-minute drive from Auckland Airport and within walking distance of New Zealand’s largest theme park, Rainbow’s End. With easy access to Auckland City, The Sebel Manukau is the ideal base for both business and leisure traveller's. We are a small, friendly group of unique individuals who encourage each other to be welcoming, authentic and inclusive in order to create a positive work environment. For our guests, our aim is to always strive for the highest standards of service in order to give them the very best experience, every time they walk into our hotel. 

This is a great opportunity to join our Housekeeping Team as we are recruiting for two roles:

• Houseperson
• Room Attendant

Job Description

Both roles will report to the Head Housekeeper and the responsibilities and essential job functions include but are not limited to the following:             

Houseperson This is an essential part of everyday operations, providing support to housekeeping operations through the provision of all hotel linen, chemicals and deliveries throughout the shift. You will be responsible for some tasks that will require the ability to lift and move heavy items so good base fitness and strength would be an advantage. You will have the responsibility of ensuring:

• All equipment is cleaned correctly; storerooms and trolleys are kept neat and in good working order.
• All corridors are free of trays, linen trolleys or cages. 
• Assistance and excellence in service is given to the wider team and our guests 
• The Head Housekeeper is assisted in managing the stock levels of linen and guest supplies.
• Scheduled preventive cleaning is carried out in our guest rooms in accordance with hotel standards.
• Housekeeping trolleys are restocked with clean linen and amenities to ensure they are fully prepared for daily operations.
• Clean linen is stored in the designated housekeeping storeroom, ensuring stock is organized, rotated, and maintained to the required standard.
• Assistance with the removal of rollaway beds and cots.
• Perform any other duties as directed by the Head Housekeeper/ Supervisor to support the efficient operation of the Housekeeping department.

Room Attendant This role is an integral part of ensuring our guest journey is a positive one as first impressions count! Attention to detail, a willingness to learn and good base fitness and strength will be important as you will be responsible for:

• Ensuring excellence in room cleaning standards within set time frames in order to enhance our guest experience.
• Clean all assigned guest rooms including dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenishing rooms with amenities & supplies.
• Following departmental policies, procedures and service standards.
• Consistently offering professional, friendly and engaging service.

Qualifications

• Previous housekeeping experience is an asset.
• A positive can do attitude.
• High level of physical fitness and ability. 
• Responsible, mature & reliable.
• Excellent communication and organizational skills.
• Proven ability to manage multiple tasks with ease.
• Works well under pressure and to timelines. 
• Strong interpersonal skills with the ability to work well both individually and part of a wider team.

Additional Information

• Learn your Way - Access to our Accor Academy so you can earn while you learn!
• Work Your Way - Flexibility to ensure a work life balance!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor's refer-a-friend bonus
• Access to our Employee Assistance Program
• Uniform provided and laundered 
• Meals on shift 

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.