HR Operations Senior Associate Officer

JobsCloseBy Editorial Insights

Abu Dhabi Islamic Bank is hiring a UAE National HR Operations Senior Associate Officer for a full-time onsite role in Abu Dhabi, where you will own end-to-end off-boarding and the suspension and release of staff salaries, process employee changes in the Fusion system, support policy updates, and produce leaver reports while coordinating with Legal, Payroll, ITD, RFO and GCC authorities as well as MOHRE and AD Pension. Key duties include resignations and terminations, exit interviews, End of Service Benefit calculations and payments, visa cancellation, and managing access deactivation with rigorous documentation and monthly reporting. Strong MS Office, excellent interpersonal skills, planning, negotiation, and solid ADIB system knowledge are essential. This position is for UAE Nationals only. To apply, tailor your CV to highlight off-boarding, EOSB, Fusion, and cross-functional collaboration, and provide concrete examples of process improvements and compliance experience.

Role: HR Operations Senior Associate Officer 

Location: Abu Dhabi, UAE     

Role Purpose: 

Responsibilities:

• Manage the off-boarding process.

• Handle suspension and release of staff salaries.

• Process employee changes in the Fusion system.

• Support operational HR policy updates.

• Prepare reports and statistics related to leavers.

• Coordinate with the Legal Department on court cases.

• Liaise with AD Pension.

• Liaise with MOHRE.

• Coordinate with GCC authorities.

Key accountabilities of the role:

Staff Resignations and Terminations:

• Coordinate with employees and relevant departments to collect resignation and termination documents.

• Prepare exit documentation, including checklists, resignation or termination notifications, and exit interview summaries.

• Conduct exit interviews with resigning employees and maintain records of their next destinations in the job market for analysis purposes.

• Liaise with the Emiratization team for UAE national leavers.

• Update resignation and termination records in the e-HR system and upload the supporting documents.

• Provide the complete resignation or termination file to the officer responsible for EOSI calculation and further exit processing.

• Notify relevant stakeholders, including Payroll, ICD, ITD, RFO, RBO, Card Center, and Admin, so they can take the necessary actions for resigned or terminated employees.

• Prepare and maintain monthly reports on resigned, terminated, and future-dated resignations, and submit them to the Head of MIS for record-keeping.

• Update or deactivate staff access in the ID Manager System for resigned or terminated employees based on their last working day.

Handling the Off-Boarding process:

• Calculate EOSB.

• Coordinate with former employees to obtain their signed acceptance and finalize the settlement process.

• Coordinate with Payroll to process EOSB payments.

• Coordinate with GRD on visa cancellation.

• Coordinate with the Collection Unit to ensure appropriate action is taken before benefits are released.

• Maintain a comprehensive tracking record of EOSB calculations.

Suspension and release of staff salaries:

• Suspend salaries for resigned or terminated employees to prevent overpayments.

• Release suspended salaries once attendance is regularized or all required documents are completed.

• Maintain a tracking sheet for salary suspensions and releases and share it with Payroll before the monthly salary run.

Employment verification and reference check requests:

• Handle employment verification requests from external parties and provide reference check feedback for former employees to their new employers.

Employee changes in the Fusion system:

• Review, validate, and approve employee changes in the Fusion system based on the supporting documentation, ensuring all required approvals and documents are in place for each request.

Specialist skills / technical knowledge required for this role:

• Proficiency in Microsoft Office applications 

• Strong interpersonal and communication skills 

• Strong planning and organizational skills 

• Effective problem-solving abilities 

• Strong negotiation skills 

• Good knowledge of ADIB banking applications and systems 

• Familiarity with ADIB policies and procedures 

• Familiarity with ADIB pension policy 

• Familiarity with MOHRE policy 

• Familiarity with GCC policy 

• Ability to deal with court cases

This position is for UAE Nationals only.