Inside Sales/Counter Associate
Watsco Inc.JobsCloseBy Editorial Insights
Inside Sales/Counter Associate at N&S Supply in Danbury CT is a full-time, onsite role that blends support for the Outside Sales team with front counter service, including writing quotes and orders, gathering information for bids, supplying spec sheets and technical details, and generating new and repeat business from leads, plus helping with shipping, scheduling and the rotating Saturday schedule. You’ll need knowledge of Plumbing, Heating & HVAC products, plus strong customer service, solid computer skills, attention to detail, and a team player mindset, with physical ability to lift 25 pounds. Benefits are competitive and include medical, 401k with match, PTO, and more; pay ranges $26-32/hour. To apply, emphasize HVAC product knowledge, proven sales results, exceptional service orientation, and reliable collaboration, and tailor your resume to show quote writing, order processing, and counter experience.
N&S Supply is hiring an Inside Sales Associate for our Danbury, CT location.
Join our team and be part of a growing company that offers competitive pay, great benefits, and room for advancement.
Responsibilities include:
- Assist Outside Sales team write up customer quotes and orders.
- Work with the sales team to gather information, appropriate sales resources, and provide job quote bids.
- Provide Spec sheets and technical information to customers as required.
- Generate new and repeat sales through leads provided via email and phone
- Become educated on the Plumbing, Heating & HVAC products the company sells
- Determine customer requirements for a job and provide recommendations, product availability, pricing, and quotes to the customers.
- Assist customers at the Counter by writing up and shipping/scheduling orders.
- Support the Counter team as an integral part of the team on a part time basis. Including:
- Writing up and completing walk in orders
- Taking customers orders over the phone
- Shipping orders that are being picked up
- Handling payment as required for orders
- Be a part of the rotating Saturday schedule
Benefits include:
- Company subsidized Medical plans
- Health Savings Account
- Dental
- Vision
- Pre-tax & Roth 401k with Company Match
- Paid time off
- Paid holidays
- Company paid Life Insurance & AD&D
- Wellness Incentives
- Voluntary Benefits with Sun Life
- Employee Stock Purchase Program
- *Full benefits guide provides details and eligibility for programs*
Pay Range for this position is $26-32/hour.
QualificationsThe ideal candidate will have:
- Knowledge of Plumbing, Heating & HVAC products
- Prior Sales Experience
- Excellent Customer Service & Communication Skills
- Be proficient in basic computer and email skills
- Attention to Detail
- Be a Team Player
- The physical requirements of this position are:
- Sitting and standing for long periods of time.
- Be able to lift 25 pounds
- Bending