Installer/ Service Technician

JobsCloseBy Editorial Insights

An Installer/Service Technician is sought to join dormakaba’s Service and Install team in Edmonton, full time and onsite, to service and install industrial doors, roller doors, panel doors, automatic door openers and gate openers. The role centers on breakdowns and major works, with duties including preventative maintenance, electrical fault finding, on-site customer service and installation of a range of door products, plus factory tasks like stock loading and despatch. Requirements include strong electrical fault-finding across service environments, a current driver’s licence, clear communication and the ability to use power tools, combined with physical fitness. Preferences include experience with automatic or roller doors and field service. Benefits include a company vehicle, mobile, health-insurance discounts, wellbeing initiatives, and global career growth. How to apply: tailor your resume to show concrete troubleshooting, hands-on installs and safety compliance, plus examples of reliable customer-facing work and initiative.

We are seeking an Installer/Service Technician to join our Service and Install business, to service and install industrial doors, garage roller doors, panel doors, automatic door openers, gate openers and many other specialised products. This position will mainly involve breakdowns and some major works to Industrial Doors and Specialty Products.

What you will do

• Carry out preventative maintenance, breakdown repairs and electrical fault finding across automatic doors and access solutions
• Deliver exceptional customer service and maintain strong relationships with customers onsite
• Factory duties include stock loading/unloading and despatch.
• Installation and servicing of a range of door products.

What we require

• Solid electrical fault-finding and troubleshooting capability across service environments
• Current Driver’s Licence
• Confident communicator with strong interpersonal and customer service skills
• Ability to use a variety of power tools.
• Physical ability and agility to complete work.

What we prefer

• Experience with automatic doors, roller doors, access solutions or industrial electrical equipment highly regarded
• Experience in a field service or customer-facing technical environment
• Understanding of electrical safety principles and preventative maintenance activities

What we offer

• Fully Maintained Company Vehicle and Mobile Phone
• Access to discounted Health Insurance
• Peer to Peer Recognition via our ‘AAA’ Nominations and awards
• Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
• WhereFit membership offering discounts on gyms, apparel and more

Who we are

We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.

With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities.

At dormakaba, you’re encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.