Intensive Family Support Practitioner

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Mission Australia is hiring an Intensive Family Support Practitioner in Moreton Bay QLD 4508 for permanent full‑time onsite work with a salary around $90K plus Super and not-for-profit salary packaging. You will work with families with high and complex needs to reduce their contact with the statutory child protection system through early intervention and prevention, supporting children aged 0–18 at risk of entering Child Safety Services. Key responsibilities include developing tailored plans, engaging resistant clients, building partnerships with other services, delivering case management and therapeutic interventions, and assisting clients to transition out of the service. Requirements include a relevant degree, experience in child protection or related fields, trauma‑informed practice, strong admin and documentation skills, and excellent communication. Before starting you will undergo a national police history check, qualification verifications, referee checks, and a Working with Children clearance. Benefits include not-for-profit salary packaging, chaplaincy and confidential counselling, volunteering, extra leave, and a culture that prioritises safety and inclusion. To apply, click Apply and tailor your application to show impact with diverse families, highlight your trauma‑informed, strengths‑based approaches and relevant service linkages; apply early as applications are shortlisted as they are received, and you will be contacted if you are a strong match.

• Permanent | Full Time
• Salary: $90K + Super + NFP Salary Packaging
• Location: Moreton Bay QLD 4508
• Make a meaningful difference to the lives of Australians in need 

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose.

Your Opportunity 

Are you passionate about empowering families and driving sustainable change? Join our welcoming team in Moreton Bay as an Intensive Family Support Practitioner, where your expertise in supporting families with high and complex needs will be valued and embraced.

You’ll play a key role in helping families reduce their interaction with the statutory child protection system through early intervention and prevention strategies. This service supports families with children aged 0–18 who are at risk of entering Child Safety Services, aiming to improve the safety and wellbeing of vulnerable children.

Key Responsibilities

• Engage with families to develop tailored plans for long-term positive outcomes.
• Use creative strategies to engage resistant clients at risk.
• Build strong partnerships with other services to support client engagement.
• Deliver case management including reviews, reporting, and administration.
• Provide therapeutic interventions aligned with case plans.
• Support clients in transitioning out of the service.

Requirements for Success

• Degree or qualification in Human Services, Social Work, Psychology, or related field.
• Experience in child protection, youth work, or out-of-home care.
• Strong crisis management and risk assessment skills.
• Ability to build rapport and work respectfully with diverse families.
• Skilled in planning and delivering intervention strategies.
• Case management experience using trauma-informed, strengths-based approaches.
• Strong administrative and documentation skills.
• Excellent communication, negotiation, and influencing abilities.
• Commitment to professional boundaries, integrity, and ethical standards.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. 

Your benefits

• Rewarding work – every day you know you’re making a real difference  
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support  
• Volunteering opportunities   
• Opportunity to purchase additional annual leave 
• Extra leave including Mission Australia Thank You Day & Work Anniversary Day off

Our culture  

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]  

Find out more about a career with Mission Australia. 

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.