Internal Sales Representative

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Vulcan is seeking a customer-focused Internal Sales Representative to join the Invercargill team. This role supports customers by phone and email, prepares quotes, processes orders and helps run the branch. Hours are Monday to Friday 7:30am to 5:00pm. Requirements include experience in internal or trade sales or customer service, a genuine customer-first attitude, strong organisation and computer skills, and NZ residency or a valid work visa; a pre-employment medical and drug screen are required. Desirable: building products experience such as aluminium or steel. Benefits include permanent hours, supportive culture, health program. Apply now with a tailored resume showing quotes and ordering, and confirming eligibility and willingness to pass the medical.

About the company

Founded in 1995, Vulcan is Australasia’s highest performing metals distributor and processor, delivering solutions that enable excellence. With 66 sites and ~1300 employees across New Zealand and Australia, our sustained growth can be attributed to our superior service and dedication to continuous improvement across every facet of our business – and this always starts with people.

About the Role

This is a customer-focused internal sales role and a great opportunity to build a career in sales and distribution. As part of a small, close-knit Southland team, you'll be a key point of contact for our customers — helping them with enquiries, quotes, and orders, and making sure they receive reliable, friendly service every time.

You'll work closely with the wider branch and the sales team to keep things running smoothly. This is a growth role, so there's plenty of scope to develop and take on more over time.

Hours of work: Monday to Friday, 7:30am – 5:00pm. Enjoy your weekends.

What You'll Do

• Support customers over the phone, by email, and in person
• Prepare quotes and process orders accurately
• Follow up with customers to make sure they're looked after
• Build strong, lasting relationships with customers
• Support the sales team and the day-to-day running of the branch
• Keep customer and order information accurate and up to date
• Follow safe work practices and look out for your team

Requirements

• Experience in internal sales, trade sales, customer service, or a similar phone/office-based role
• Good communication skills and a genuine, customer-first attitude
• Well organised, reliable, and happy to help where needed
• Comfortable using computers and picking up new systems
• Positive attitude and strong work ethic
• Experience with building products, aluminium, or steel products will be an advantage
• Currently residing in NZ or holding a valid work visa
• Willing to complete a pre-employment medical and drug screen

Benefits

• Permanent role with guaranteed hours
• Supportive team and great workplace culture
• Health and wellness programme
• Flat structure and approachable leaders
• Enhanced parental leave
• Long-term stability with a growing, market-leading business

Ready to Join Us?
Click Apply Now to take the next step in your career with Vulcan. We’re excited to meet you!