IT Business Analyst (m/w/d)

Europ Assistance Services GmbH is looking for an IT Business Analyst with a focus on Finance and Insurance. This role sits at the crossroads of IT, Finance and business teams, coordinating analysis, design and the delivery of IT solutions across an international environment. The first major initiative involves implementing Microsoft Dynamics 365 Business Central in the Finance area for the region. The position is full-time and onsite, with options to work from Munich or Rostock.

If you enjoy collaborating with stakeholders across regions and you like translating complex business needs into practical IT changes, this could be a good fit. You’ll be part of the IT team and will work closely with business and Finance colleagues to scope, shape and implement solutions that support finance and other business areas.

This role suits someone who communicates clearly, thinks strategically about processes, and thrives in a setup that blends financial operations with tech delivery. It’s a chance to contribute to a major ERP deployment while supporting ongoing IT initiatives in an international setting.

Day-to-day work across IT and finance

In practice, you’ll bridge business requirements with IT capabilities by performing functional analyses and crafting clear designs that guide development. You’ll study and refine finance and business processes, finding opportunities to optimise and streamline workflows. Translating business needs into IT solutions will be a continuous activity, with a focus on ERP initiatives and, ideally, hands-on work with Dynamics 365 Business Central. You’ll also run data queries, using SQL or BI tools, and collaborate closely with IT teams during delivery and rollout. Throughout, you’ll serve as a trusted point of contact for business and Finance stakeholders, ensuring alignment and reliable delivery.

Your core qualifications

• At least five years of experience as an IT Business Analyst or IT Analyst
• Solid ERP know-how, with a preference for Business Central
• Experience with B2C and B2B insurance or contracting tools
• Background in functional analysis and designing IT solutions
• Strong ability to query data and produce meaningful reports
• An analytical mindset with solid critical-thinking skills
• Experience in the insurance sector is a plus
• English is required; knowledge of German, Dutch or French is beneficial, with tri-lingual capability preferred

• Insurance industry experience as a standalone advantage
• Additional languages beyond the listed ones
• Experience working in an international, regional deployment environment

Pay and practical details

The role is full-time and onsite, with a choice of Munich or Rostock as the base. Occasional business travel to other regional sites may occur during the year. Applications from people with disabilities will be given preferred consideration if qualifications are equal. Please provide your résumé in English.

Advice for applicants

Lead your resume with your relevant IT BA experience, especially any work spanning five years or more and any ERP projects, with a highlight on Microsoft Dynamics 365 Business Central in finance or a related area.

Show how you prove the must-have skills by recounting a project where you translated business requirements into an IT solution, including examples of SQL or BI reporting you created and how you collaborated with IT teams to deliver.

Prepare for interviews by walking through a real example of your functional analysis and solution design process, explain how you gathered requirements, structured designs, and ensured successful implementation with stakeholders.

Ask a smart question about the first major project, the Dynamics 365 Business Central implementation in Finance, and how this role would collaborate with regional sites to drive a successful rollout.

How to apply

To apply, please share your CV in English. If you have any questions, Saskia Schneeberger is happy to answer them personally as part of the recruiting process.