IT Field Engineer - Palmerston North

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Fusion Networks is looking for a motivated IT Field Engineer to support schools across New Zealand from Palmerston North. You’ll install and maintain ChromeOS, Windows and macOS devices, manage O365/Google Workspace, MDM, networking, AD DNS DHCP, backups and storage, and you’ll even explore innovations like VR or 3D printing in education. The role is field based and travel between school sites, with the chance to impact student outcomes while enjoying more flexible hours. Key requirements include a relevant IT qualification, ability to work autonomously, excellent communication, a problem solving mindset, and a clean record with NZ work rights, valid driver license and roadworthy vehicle. Apply with your resume and cover letter; you’ll receive pre-screening questions by email. Applications close 13 January 2025.

Are you looking for a new challenge in IT support? Do you want to work with a wide range of technologies and have the opportunity to learn and grow? Do you enjoy working in different environments and meeting new people? Do you want to make a positive impact on education and society in Palmerston North?

If you answered yes to any of these questions, then you might be interested in joining our team of IT Field Engineers supporting schools across the country. We are looking for motivated professionals who can provide high-quality technical support and solutions to our customers.

As an IT Field Engineer, you will be responsible for:

• Installing, configuring, maintaining and troubleshooting various technologies such as ChromeOS, Windows and Windows Server, Mac, iOS, Office 365/Google Workspace, MDM (Intune and Mosyle), Networking (Switching, Wireless, Firewalls and Content Filtering), Infrastructure services (AD, DNS, DHCP), Hardware Troubleshooting, Backups (On-Site and Cloud), Storage (NAS/SAN) and more. Expand your horizons beyond your current domain - you are given access to work on all these technologies.
• Working closely with school staff and teachers to understand their needs and expectations and provide them with the best possible service and advice.
• Exploring and implementing new technologies that can enhance the learning experience and outcomes for students. You will have the chance to work with some innovative and fun tools that you might not encounter in a corporate setting, such as VR, 3d printing or e-Sports gaming setups.
• Travelling to different school locations and working in a field-based role. You will not be stuck behind a desk all day but rather enjoy the variety and flexibility of working in different settings and interacting with different people.
• Contributing to a rewarding and meaningful mission of supporting education and improving the lives of students, especially in lower socioeconomic areas.
• Friendlier working hours. The nature of schools means you can undertake maintenance and projects after school and during school holidays. Say goodbye to regular late-night patching when everyone’s asleep.

To be successful in this role, you will need:

• A relevant qualification or certification in IT or a related discipline.
• The ability to work autonomously and prioritise a busy workload.
• Excellent communication and interpersonal skills.
• A passion for learning and problem-solving.
• A professional and positive attitude.
• And the formalities; a clean criminal record, the legal right to work in New Zealand, a valid driver's license, and a roadworthy vehicle.

About us

Fusion Networks are passionate about IT, we are true technologists who love what we do. We are a forward-focused company that thrives on being innovative and flexible.

Our values: Make A Lasting Impression; Strive For More; Work To The Same Goal; Think Big and Do As You Say You Will.

If this sounds like you, then we would love to hear from you. After sending through your resume and cover letter, please watch for an email containing our pre-screening questions.

We will be accepting applications until 13th Jan 2025, and will be contacting applicants from that date, so don't miss this opportunity to join our friendly and supportive team and make a difference in Kiwi education!