Key Account Manager

JobsCloseBy Editorial Insights

MOI Agencies is seeking a Key Account Manager (HORECA Distributors) in Rosedale, Auckland, to lead growth across New Zealand’s hospitality channel. This full-time, onsite role sits at the heart of our foodservice strategy, managing national distributor partnerships such as Gilmours, Trents, Bidfood, Service Foods and Moore Wilson, owning pricing and supply agreements, driving additional ranging and NPD, and developing menu solutions and limited time offers. You’ll conduct structured business reviews, forecast with Demand Planning, and ensure ROI on promotions while supporting the Sales Team with clear direction. We’re after a relationship-focused, commercially sharp professional with HORECA/Foodservice experience, strong negotiation, analytical and presentation skills. Hybrid options, exposure to iconic brands, ownership culture and real impact await.

Key Account Manager - Moi Agencies (Rosedale, Auckland)

Employment Type: Full- time

About Us

MOI Agencies is a high-performing FMCG distributor with over 25 years of success bringing some of the world’s most loved brands to New Zealand shelves.

From Hershey and Reese’s to Tabasco, Monin, Fisherman’s Friend and many more, we partner with iconic global names and turn brand potential into commercial success across grocery, foodservice, and specialty retail channels.

We’re more than a distributor — we’re growth partners. We move fast, think commercially, and back ourselves to deliver results. Our culture is built on ownership and growth through action. When we see opportunity, we act on it.

Based in Rosedale, Auckland, and sister company to Stuart Alexander & Co Pty Ltd Group (Australia), our team of 20+ ambitious, passionate people thrive on winning in market and supporting each other to succeed. If you enjoy working in a business where your contribution is visible and your impact is real, you’ll fit right in.

The Opportunity

This is a high-impact commercial role at the heart of our foodservice growth strategy.

As our Key Account Manager – HORECA Distributors, you’ll lead relationships across key distributor partners including Gilmours/Trents, Bidfood, Service Foods and Moore Wilson. You’ll be responsible for driving revenue growth, strengthening distribution partnerships, expanding range, and ensuring operational excellence across the channel.

You won’t just manage accounts — you’ll build them. From negotiating commercial agreements and launching NPD to developing menu solutions and unlocking new business opportunities, this role is about creating sustainable growth across New Zealand’s hospitality sector.

If you’re commercially sharp, relationship-driven, and thrive on winning new business while growing existing partnerships, this is your opportunity to own and shape a dynamic channel.

What You’ll Do

Lead Key Customer & Distributor Relationships

• Manage national multi-site groups and key distributor partnerships.
• Own pricing, terms, and supply agreements.
• Drive additional ranging and introduce NPD across portfolios.
• Develop Limited Time Offers and collaborate on new menu solutions.
• Conduct structured business reviews and align on growth plans.
• Provide clear direction and objectives to the Sales Team to ensure execution excellence.

Drive New Business Growth

• Identify and convert new business opportunities across HORECA sub-channels.
• Develop target lists and strategic prospecting plans.
• Build commercial proposals in partnership with distributors.
• Conduct P&L analysis to ensure margin compliance.
• Negotiate pricing, terms, and supply agreements to deliver profitable growth.

Own Commercial & Financial Performance

• Conduct P&L analysis on new business and tender proposals.
• Review pricing and margins across key customers.
• Analyse promotional activity to ensure strong ROI.
• Prepare commercial tenders aligned with business objectives.

Forecasting & Operational Excellence

• Provide accurate forecast updates to Demand Planning.
• Manage promotional uplifts through internal systems.
• Maintain accurate reporting through Opmetrix and end-of-month processes.
• Champion health and safety standards across customer engagement.

About You

You’re relationship-focused but commercially tough. You understand the HORECA /Foodservice environment, know how distributors operate, and can confidently balance growth ambitions with margin discipline.

You enjoy solution selling, spotting opportunities others miss, and negotiating outcomes that deliver long-term value. You’re persistent, analytical, and driven by results.

You will bring:

• Proven account management experience within HORECA/Foodservice.
• Strong solution selling capability and business development skills.
• Commercial and negotiation expertise.
• Solid analytical capability.
• Confident presentation and communication skills.

Most importantly, you’re motivated to build something bigger — not just maintain it.

Why Join Us

At MOI, we combine the agility of a local business with the strength of an international network. You won’t be a small cog in a big machine — you’ll have visibility, ownership, and real influence on business performance.

You’ll join a high-performing, close-knit team where initiative is valued, ideas are heard, and success is celebrated.

We offer:

• Hybrid working options (WFH Monday and Friday)
• Career growth opportunities within a growing FMCG business
• Exposure to globally recognised brands
• A culture that genuinely values ownership and collaboration

If you’re ready to drive growth across New Zealand’s hospitality sector and build powerful distributor partnerships, we’d love to hear from you.

Join MOI Agencies and help shape the future of our foodservice success story.