Lead

Arc'teryx is hiring a Store Lead to join its Halifax team on a full-time, on-site basis. The role sits within a premium outdoor brand known for technical gear and a strong emphasis on community and environmental stewardship. The Halifax store needs a proactive leader who can guide guests and the team with accountability and a hands-on approach.

The Store Lead works alongside the Assistant and Store Manager to coach a group of Product Guides and shape the guest journey. This position touches every part of the store, from guest experience and product knowledge to community events, operations and people, and invites someone who enjoys evolving how the business runs.

Ideal candidates are outdoors-minded, product-obsessed and ready to coach others while pushing the store toward bold objectives. If you value getting outside, take pride in people development, and want to lead by example on the floor, this role is a fit.

Staying close to the action on the shop floor

On a typical shift, the Store Lead guides the team in line with Arc’teryx’s Vision, Purpose and Values, staying tuned to what’s happening on the sales floor and guest interactions in real time. You help Product Guides deliver authentic, technical product knowledge to ensure a world-class guest experience, and you lead from the floor five days a week, overseeing the five pillars of the business, experience, product, community, operations and people.

Community is built through sharing brand information and event details with both the team and guests, inviting everyone to participate. You coach and give feedback to unlock potential and support the store in hitting targets, while also overseeing daily inventory tasks like receiving, processing, restocking and destocking, plus visual merchandising to keep the floor compelling.

Communication of company initiatives, policies and priorities happens through you to the team, often in collaboration with the Store Manager. You’ll use the necessary tools to manage store operations, keep an eye on sales targets, labor and budget, and you’ll network with potential partners to expand events and brand engagement in the community. Opening and closing procedures are part of your responsibilities, and you’ll handle phones, voicemails and emails, occasionally responding on regional social channels. You rotate through areas of focus to deepen your understanding of the five pillars, and you process guest transactions on the Point of Sale system, including warranties, Used Gear trade-ins, purchases and returns, with accuracy and efficiency.

The profile that fits Arc'teryx Store Lead

• Has at least one year in a leadership role and 1–2 years of retail experience
• Enjoys unlocking potential in others and naturally coaches teammates
• Delights in delivering outstanding guest experiences and can inspire others to follow your lead
• Seeks and provides timely feedback and coaching to help teammates grow
• Puts health and safety first and consistently enforces guidelines
• Can set a clear vision and align the team around shared goals
• Manages time well and adapts to daily needs, offering direction as priorities shift
• Stays flexible when plans are uncertain or changing
• Looks for effective solutions, even when they’re not the easiest options, and does what’s right
• Brings a genuine passion for the outdoors into the work you do
• Communicates clearly in writing and speech
• Is physically able to lift up to 30 lbs

Nice-to-haves: there are no additional listed qualifications beyond the items above.

Compensation, perks and practical details

The role pays CAD$25.00–CAD$27.90 per hour. Most new team members fall within this range, with individual pay determined by skills, experience and level of responsibility. There is also a store-wide bonus plan tied to store performance, recognizing contributions beyond base pay.

Arc’teryx supports full-time employees with a broad benefits package, including professional development opportunities and Arc'teryx Academies for outdoor skill-building, employee belonging programs and gear discounts; wellness time and dedicated paid days to get outside; a 24/7 Employee Assistance Program; extended health, dental and vision coverage with mental health support, fertility benefits and gender-affirming care (where applicable); RRSP matching and eligibility for the Annual Incentive Plan and ESPP where offered; and parental leave top-up with a nesting period for new parents. Eligibility varies based on regularly scheduled hours. Availability for this role requires full-time personnel to be available six days per week, including Fridays, Saturdays and Sundays, with shifts that can vary to meet business needs.

Advice for applicants

Lead your resume with your leadership and retail experience, making sure to call out at least one year of leadership and 1–2 years in retail so the panel sees you can manage people and a busy floor.

When you describe your coaching, share concrete examples of how you unlocked potential in a teammate and how that translated into improved performance or hitting targets.

Be prepared to discuss how you enforce health and safety guidelines on a busy floor, including any procedures you’ve used to keep guests and staff safe during peak times.

Think of a smart question to ask about how local partners and events are used to maximize brand engagement in the community, and how you would contribute to that effort in Halifax.