Lead, ERP Training

Teck Resources Limited is seeking a Lead, ERP Training to guide the global SAP training program as the company moves to a unified ERP platform. The role is based in Vancouver, BC, Canada, with a hybrid work model and reports to the Program Manager, Organizational Readiness. It’s a chance for an experienced training leader to own the strategy and work closely with a systems integrator and cross-functional teams across the ERP program.

The Vancouver office sits in the heart of downtown, in a city known for its cultural diversity and access to nature. Teck’s corporate office hosts several corporate functions aligned to its purpose of providing essential resources the world relies on, and the Lead, ERP Training will help ensure employees have the skills and knowledge to operate on the new SAP platform and updated business processes.

As the representative for the Training workstream, the successful candidate will partner with the Systems Integrator, Organizational Readiness, Change Management and business leaders to translate requirements into practical training solutions, design standardized training standards, and oversee the rollout of training globally. They should be comfortable operating in a changing environment and communicating with a broad mix of disciplines.

Mapping the SAP training path across a global program

The role owns the development and execution of the enterprise SAP training strategy, determining how learning will be delivered, what resources are needed, the delivery infrastructure, and deployment plans that support the transition to SAP S4/HANA and related business processes.

Training plans and curricula will be coordinated across corporate offices, functions and operations to ensure alignment with future-state SAP processes and business requirements, with content tailored for regional, functional and role-specific needs.

Collaboration will occur with Organizational Readiness, Change Management, the Systems Integrator and business leaders to ensure business and process requirements translate into effective training solutions that accelerate adoption.

Materials will be built, developed and quality-checked, using blended learning approaches to fit different regions and roles, and training resource planning will cover system testing, development, train-the-trainer programs, end-user sessions and post-go-live support.

A sustainment model will be created to keep training content accessible and up to date after go-live, and the training will be integrated with Teck’s broader knowledge management and learning strategy to support long-term usability.

Performance will be defined and monitored, with regular updates on participation, completion and learner readiness, plus escalation of any risks to program leadership; the Lead will guide the Training team on resourcing, budgets, schedules and quality to ensure delivery.

Additional duties may be assigned to support the ERP program’s broader goals, with the role requiring adaptable leadership to move the program forward.

Must-have requirements

Here's what Teck expects for the Lead, ERP Training role.

• At least a decade of hands-on experience in training, knowledge management and learning for large-scale programs.
• A strong grasp of ERP systems and the related finance, supply chain and asset workflows within an industrial setting, with mining experience preferred.
• Comfort with modern training tools and methods that enable blended learning and scalable delivery.
• Proven leadership and the ability to guide cross-functional teams toward shared training outcomes.
• A track record of using change management to influence behavior and adoption of new processes.
• Excellent written and verbal communication that works across all levels of the organization.
• Solid organization skills and the ability to juggle multiple priorities in a fast-moving environment.
• Experience with SAP S4/HANA and familiarity with WalkMe and EnableNow is a plus.
• The role is based in Vancouver, BC, with periodic travel including international trips as project needs require.

Nice-to-haves

• Spanish language skills would be an asset to support regional training needs.

Pay, schedule and logistics

The posted pay for this role isn’t shown; the actual amount offered will be determined based on relevant experience, skills, and competencies, and internal equity.

The position is a contractor role based in Vancouver with a hybrid workplace, and periodic travel is expected, including international travel; frequency and duration will vary with project requirements.

Requisition ID: 54645 | Job Category: Business Administration | Employment Type: Contractor | Location: Vancouver | Workplace Type: #LI - Hybrid

Tips for applicants

Lead with your most relevant experience by placing your 10+ years in training and knowledge management at the top of your resume, focusing on large-scale programs and any SAP or ERP work.

Show how you’ve built and delivered training for ERP systems, including strategies, delivery models, blended learning, and measuring learner readiness and completion. Include concrete examples of cross-functional collaboration and working with a Systems Integrator.

Be ready to discuss specific training plans you designed, your approach to change management, and how you ensured content met regional and role-specific needs. Bring an outline or sample training material that demonstrates your process from requirements to delivery.

Ask how Teck plans to sustain SAP training after go-live and how training outcomes are tracked within the broader knowledge-management framework, plus the frequency of go-live milestones for the global rollout.