Learning Solutions Designer

·  Partner with Learning Capability Managers (LCM) and business stakeholders to scope, develop, design and implement learning solutions in line with prioritised and agreed learning backlog initiatives.

·  Take on projects and collaborate across the broader Learning Talent and Culture and HRC team.

·  Proactively identify and analyse problems to find appropriate solutions.

·  Build, maintain, and manage effective relationships.

·  Adapt communications to work alongside varying stakeholders from across the business.

- Communicate effectively throughout the project to provide updates, check approaches and feed back to the design team.

· Provide insight and input for stakeholders/LCM consideration from a user experience perspective.

· Where design lead on projects – provide clarity to design team, communication, engagement.

· Understand delivery commitments and deliver on expectations.

· Act as an LCM delegate to lead projects end to end as required – flowing to support workload where needed.

·      Build tailored learning solutions covering a wide range of complex topics across the Bank, from regulatory, legislative, compliance/risk to culture, employee engagement, sustainability, diversity and inclusion etc.

·      Create and adapt engaging and impactful learning experiences by:

·      Identifying learning needs and objectives.

·      Designing learning structure and sequence (including storyboarding).

·      Developing assessment in line with learning objectives.

·      Building engaging learning.

·      Considering success measures and looking for opportunities to simplify and improve engagement.

·      Consider audience specifications and preferences. Apply adult learning principles to design engaging learning that meets business requirements.

·      Use instructional design models and modern approaches such as Design Thinking, learning in the flow of work.

·      Proficiently use design, media, and authoring tools and systems such as Adobe CS (InDesign, Illustrator, Photoshop, Premiere Pro and Acrobat), Storyline, Lectora, Seertech (iLearn Learning Management System).

·      Use knowledge of plain English to write and review learning and assessment content that is simple and easy to digest.

·      Record, edit and construct engaging video/audio content that enables learning.

·      Use design eye to bring simplicity into learning through visual structure of content and assets.

·      Consider user experience throughout the learning project and continuously adapt as appropriate.

·  Champion a focus on continuous improvement by drawing on your experience to challenge and stimulate fresh thinking to improve effectiveness, efficiency and customer experience.

·  Remove pain points in learning through simplification and iterative improvements.

·  Use critical thinking - have an open mindset, consider all information, look for opportunities to suggest and implement solutions that improve outcomes.

·  Be adaptable and work collaboratively. Have an openness to the views of others, change, and feedback. Adjust approaches to meet specific requirements.

·  Use agile methodologies to continuously improve the way we work to deliver to a high standard

·  Use design programmes effectively.

·  Communicate clearly during agile ceremonies to allow fluidity in ways of working.

Nā tāu rourou | What will you bring?

Essential:

• 5+ years’ professional experience
• 3+ years’ experience building a variety of learning solutions including eLearning, online solutions and workshop material
• 2+ years stakeholder management responsibility
• Qualifications in or proven understanding of Adult Learning, Instructional Design and Learning Design (or another relevant field)
• Strong graphic design/digital skills within a range of Adobe Creative Cloud applications (InDesign, Illustrator, Photoshop, Premiere Pro, After Effects, Audition)
• Experience in the production and editing of filming, voice recording
• E-learning design and development (hands-on development) using a variety of tools including Storyline 3, Storyline 360 and Lectora
• Comprehension of complex topics and learning agility
• High level of attention to detail, strong design eye, ability to bring learning to life through design.
• Wire framing, storyboarding and scripting experience
• Strong verbal and written communication skills
• Project Management: Full cycle design and development of learning solutions
• Microsoft Office applications

Preferred:

• Blended learning solution design and development
• Web/app design
• Learning management systems (LMS) experience.
• Learning solution evaluation
• Screen capture tool e.g. Snagit