Licensed Optician - Assistant Manager

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National Vision is seeking a Licensed Optician to serve as Assistant Manager for America’s Best in Kent, OH, a full‑time onsite role that drives the eyeglass department, profits, and customer experience. You will monitor budgets, supervise Opticians and sales associates, forecast staffing, recruit and mentor, and coach the team to meet sales and service goals while upholding brand standards and quality. You must maintain an active optical license, hold ABO and NCLE certifications, and bring optical sales experience with supervisory capabilities, plus strong communication, organizational, and financial analysis skills. The position includes competitive pay, benefits, training, and clear paths for internal growth; tailor your resume to showcase leadership, store metrics, problem solving, and a track record of customer service excellence.

Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

By overseeing the daily operations of our stores, including personnel management and inventory control, our Assistant Eyeglass Managers keep customers coming back by providing a positive experience from start to finish – and keeping associates happy, too.

Job Description

What would you do? – The Specifics

• Drives, monitors, and achieves profit, sales and performance goals according to National Vision standards. Monitors retail operating costs, budgets, and resources.
• Optimizes and oversees the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines. Identifies areas of opportunity and creates an action plan for improvement.
• Conveys a commitment to providing outstanding customer service and ensures all associates do the same.
• Ensures quality standards are met.
• Ensures effective merchandising and execution of marketing, pricing promotions, and initiatives according to Brand and Company standards.
• Supervises and motivates Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
• Assists the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
• Leads and coaches associates towards the attainment of sales and customer service goals.
• Mentor potential Apprentice Opticians as permitted by law.

Qualifications

 Are you the right fit? – The Suitable Talent

• Maintain Optical license as required by the state.
• Optical sales experience. Supervising experience is preferred.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Exceptional customer service skills.
• Strong organizational skills for planning work and continuously monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.
• ABO and NCLE Certified 

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.  

Our Benefits Include: 

• Health & Dental Insurance 
• 401k Retirement Savings 
• Flex Spending Account 
• Generous Paid Time Off & Company Holidays 
• Parental Leave
• Employee Eyewear Discount
• Overtime pay when applicable

Focus on Professional Growth and Career Fulfillment: 

• Training Programs: Develop your skills and knowledge with our comprehensive training offerings. 
• Educational Courses: Gain access to courses that support both your personal and professional development. 
• Internal Promotions: We emphasize career advancement from within, so you’ll have opportunities to grow with us long-term. 

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! 

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.