Loss Prevention Officer (Security) - The Warehouse, Riccarton (Part -time)

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Join The Warehouse Group as a part-time Loss Prevention Officer in Riccarton, focusing on deterring theft, keeping staff and customers safe, monitoring CCTV, maintaining a visible shop-floor presence, and logging events on the crime reporting platform. Hours are Friday 4:00 pm to 12:30 am. About you: customer-facing experience helps but is not required; you should be comfortable standing, have calm conflict resolution skills, and stay composed under pressure. To apply, tailor your resume to highlight customer service, reliability, de-escalation abilities, and any security or CCTV exposure, and show your willingness to learn and align with The Warehouse Group values. Benefits include team discounts, Birthday Leave, Here for Good Leave, and clear career progression.

Company Description

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives. 

Job Description

Te kaupapa o te tūranga - The purpose of the role. 

We're seeking a vigilant and proactive Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers. 

Key Responsibilities: 

• Monitor security cameras 
• Maintain a visible presence on the shop-floor 
• Interact with customers and address their concerns
• Upload events onto our crime reporting platform.  

Hours of work are:

• Friday 4:00pm - 12:30am

Qualifications

He kōrero mōu ake - About you

Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods.

Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.

Additional Information

Tā mātou tāpaetanga – What we offer

• Team Card: Access to discounts across our brands. 
• Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year! 
• Here for Good Leave: To do good in your community you'll have one day of paid leave every year! 
• Career Progression: an excellent stepping stone into other internal opportunities.
• Plus loads more!