Loss Prevention (Security) Officer - The Warehouse, Pukekohe (Casual)

JobsCloseBy Editorial Insights

This casual Loss Prevention Officer role at The Warehouse Group in Pukekohe has no set weekly hours and centers on preventing theft while keeping staff and customers safe. You’ll monitor CCTV, patrol warehouse and store areas, respond to incidents, assist with access control and safety protocols, and document issues to support loss prevention efforts. Ideal candidates are calm under pressure, have strong communication, and are comfortable standing for long periods; retail or hospitality experience helps but isn’t required. To apply, tailor your CV to show reliability, flexible availability for casual shifts, conflict resolution skills, and a positive, eager-to-learn mindset, plus interest in progression and the company’s community benefits.

Company Description

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives. 

Job Description

This is a casual position with no set weekly hours of work.

The purpose of the role. We're seeking a vigilant and proactive Loss Prevention Officer to join our team on a casual basis. Your main focus will be preventing theft and ensuring the safety of our staff and customers. This is a flexible, Casual  role perfect for someone looking for work around their schedule.

Key Responsibilities: - Monitor security cameras and alert management to any suspicious activity - Conduct regular patrols throughout the warehouse and store areas - Respond promptly to security concerns and incidents - Assist with access control and customer safety protocols - Report and document any security issues or concerns - Support the team with general loss prevention initiatives as needed

Qualifications

He kōrero mōu ake - About you

Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods.

Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.

Additional Information

Tā mātou tāpaetanga – What we offer

• Team Card: Access to discounts across our brands. 
• Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year! 
• Here for Good Leave: To do good in your community you'll have one day of paid leave every year! 
• Career Progression: an excellent stepping stone into other internal opportunities.
• Plus loads more!