Loss Prevention (Security) Officer - The Warehouse, Pukekohe (Casual)

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The Warehouse Group is seeking a vigilant casual Loss Prevention Officer to join The Warehouse in Pukekohe. The role focuses on preventing theft, monitoring CCTV, patrolling, responding to incidents, assisting with access control, and documenting security issues, with no set weekly hours to fit around your schedule. Ideally you have customer-facing experience and strong communication, a positive attitude and a willingness to learn, plus the ability to stand for long periods; conflict resolution skills and staying calm under pressure are a plus. Tips for applying: tailor your CV to highlight security or customer service experience, give examples of de-escalation and incident reporting, and show flexibility for casual shifts. Benefits include team discounts and paid leave options.

Company Description

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives. 

Job Description

This is a casual position with no set weekly hours of work.

The purpose of the role. We're seeking a vigilant and proactive Loss Prevention Officer to join our team on a casual basis. Your main focus will be preventing theft and ensuring the safety of our staff and customers. This is a flexible, Casual  role perfect for someone looking for work around their schedule.

Key Responsibilities: - Monitor security cameras and alert management to any suspicious activity - Conduct regular patrols throughout the warehouse and store areas - Respond promptly to security concerns and incidents - Assist with access control and customer safety protocols - Report and document any security issues or concerns - Support the team with general loss prevention initiatives as needed

Qualifications

He kōrero mōu ake - About you

Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods.

Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.

Additional Information

Tā mātou tāpaetanga – What we offer

• Team Card: Access to discounts across our brands. 
• Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year! 
• Here for Good Leave: To do good in your community you'll have one day of paid leave every year! 
• Career Progression: an excellent stepping stone into other internal opportunities.
• Plus loads more!