Loss Prevention (Security) Officer - The Warehouse, Waipapa (Casual)

JobsCloseBy Editorial Insights

The Warehouse Group is hiring a casual Loss Prevention Officer for The Warehouse Waipapa, focused on preventing theft, maintaining safety, monitoring cameras, staying visible on the shop floor, and logging incidents in our crime platform. This no set shifts role suits someone with a positive attitude, solid communication, and the ability to stand for long periods; retail or hospitality experience helps but isn’t required. Calm under pressure with good conflict resolution is highly valued. To apply, tailor your resume to customer service strengths, show reliability for casual shifts, emphasize willingness to learn, and highlight alignment with our values and internal progression opportunities.

Company Description

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives. 

Job Description

Te kaupapa o te tūranga - The purpose of the role. 

NOTE THIS IS A CASUAL ROLE WITH NO SET SHIFTS.

We're seeking a vigilant and proactive Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers. 

Key Responsibilities: 

• Monitor security cameras 
• Maintain a visible presence on the shop-floor 
• Interact with customers and address their concerns
• Upload events onto our crime reporting platform.  

This is a Casual Position

Qualifications

He kōrero mōu ake - About you

Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods.

Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.

Additional Information

Tā mātou tāpaetanga – What we offer

• Career Progression: an excellent stepping stone into other internal opportunities.
• Plus loads more!