Mail Officer

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Australia Post is hiring a Mail Officer for the Mackay Mail Facility on a fixed term part time basis (20 hours per week) with shifts 8pm to midnight, Monday to Friday, contract until September 2026. The role involves manual sorting of mail and parcels, heavy lifting up to 16 kg, and operation of pallet jacks and stackers with training provided. You’ll work in a team delivering a vital service, with a focus on safety, accuracy and physical stamina. Pay from $32.24 per hour, rising to $34.58 after 3 months plus super. Tips: tailor your resume to show reliability for night work, manual handling experience, willingness to learn machinery, and alignment with our values of Trust, Inclusivity, Empowerment and Safety; Ref # 12380807.

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General information

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Name Mail Officer Site / Location Mackay Mail Facility Ref # 12380807 Entity Australia Post Opening Date 27-Feb-2026 Suburb West Mackay State Queensland Work Type Fixed Term Part Time Weekly Hours 20 Length of Assignment 6 months

Description & Requirements

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• fixed term contract until Sept 2026 (potential to extend depending on business requirements)
• Commitment required to work 20 part-time hours Monday to Friday 8pm - Midnight
• As an employee, access our 'Post Perks', a variety of discounted retailer and services benefits

Help us deliver like never before 

As our Mail and Parcel Sorting Officer, you’ll be working at the Mackay Mail Centre where you’ll be responsible for manually sorting mail and parcels in preparation for delivery. You’ll play a key role in supporting our delivery network, who provide a vital service to our community every single day. You’ll be working together with a friendly team of like-minded people, and your community relies on you, and it doesn’t get better than that! 

You’ll be 

• Working efficiently individually or in a team to manually sort mail and parcels as they arrive and exit the facility
• Lifting and handling heavy parcels and bags of mail regularly
• Working around complex machinery and equipment (training provided)
• Required to use manual pallet jacks and stackers to receive and despatch large volume of mail (training provided)
• On your feet for the full shift doing very physical work and often repetitive tasks
• Provided initial and ongoing training with senior team members who are committed to engage and take part in your professional development

About you 

• You are ok to work a fixed term contract until September 2026
• You are flexible with working additional hours if required 
• You have a great memory, great hand/eye coordination, and excellent attention to detail
• You enjoy physical work indoors and can lift up to 16kgs of Mail and Parcels regularly
• You are ok to handle parcels and packages that may contain food products and alcohol   
• Experience operating manual pallet jacks or stackers is advantageous but not mandatory

How we’ll deliver for you

• Start on $32.24 per hour then increase to $34.58 per hour after 3 months plus 12% superannuation (paid sick leave and annual leave apply)
• We invest in you for the long-term, encouraging growth through delivering on our values of Trust, Inclusivity, Empowerment and Safety
• Be part of a culture where everybody feels they belong, are valued and can bring their authentic self to work every day
• We invest in your personal well-being, recognise and reward you for your contribution to our successful with Post Perks and more

Training and Support

At Australia Post, our training and induction programs offer support to ensure we set you up for success. You will attend an induction in your first week with our Learning and Development Team followed by a site-specific induction at your respective facility and additional online learning modules. As a new employee, you will receive one-on-one coaching, followed by regular check-ins with your Manager and Trainer to track progress, provide feedback, and discuss any support needed. We assess development at the end of each month during your probationary period, with adjustments or additional training as required. The program includes site-specific inductions and hands-on training, building employees up to full delivery capacity within six weeks. Our approach is flexible, ensuring long-term success and continuous growth.

We’re delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. 

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on [email protected].

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