Manager, Account Management

JobsCloseBy Editorial Insights

Brex is seeking a Manager of Sales Account Management in Vancouver to lead a team focused on retaining and expanding revenue in the commercial segment, driving revenue retention, renewal success, and cross-sell and up-sell through deep understanding of customer financial workflows. You’ll coach Account Managers, own segment forecast and renewal risk, and partner across Risk, Underwriting, Legal, Product, RevOps and Marketing to balance customer needs with revenue. Requirements include 3+ years leading Fintech or SaaS teams, ownership of a book of business with executive relationships, and fluency in ERP and spend management tools; bonus for spend management and Salesforce/Gong familiarity. OTE CAD 169,600–254,400; hybrid Vancouver with three in-office days, up to four weeks remote. Apply via LinkedIn or the Brex domain email, and beware spoof outreach.

Why join us

Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises — including DoorDash, Flexport, and Compass — use Brex to proactively control spend, reduce costs, and increase efficiency on a global scale.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Sales at Brex

The Sales organization at Brex is responsible for driving growth across both new business and the install base. Our Account Management team plays a critical role in deepening customer relationships, expanding value, and ensuring long-term retention across our commercial segment. We operate with a high-performance culture rooted in accountability, partnership, executional rigor, and customer-centricity. Every Account Manager has direct impact on revenue, customer health, and strategic outcomes.

What you’ll do

Brex is looking for a Manager of Sales Account Management to lead a team of high-performing Account Managers responsible for retaining and expanding revenue across our commercial segment. You will be accountable for renewal and expansion performance, while setting clear expectations for commercial rigor and value-based selling. You will coach Account Managers to deeply understand customer financial workflows and stakeholder needs, translate those insights into measurable business value, and drive full adoption of the Brex financial stack through coordinated account strategies and strategic cross-sell and up-sell opportunities.

Where You’ll Work

This role will be based in our Vancouver, CA office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead, hire, and develop a team of Account Managers to deliver customer and revenue outcomes, while maintaining a high talent bar through coaching, performance management, and thoughtful hiring decisions
• Own net revenue retention and the strategic direction of your segment, proactively managing renewal risk, expansion pathways, and customer growth
• Set the strategic direction for your segment, aligning account priorities and capacity to business goals
• Coach Account Managers on value by learning the customer’s business, identifying their pains, and winning over key decision-makers
• Act as a technical subject matter coach on complex financial workflows, ERPs, and integrations to support executive-level conversations and complex deal strategy
• Build and maintain operating cadence across pipeline reviews, forecasting, QBRs, CRM hygiene, and deal qualification to provide predictability to the business
• Own forecast accuracy for your segment and communicate risks, trends, and opportunities to senior sales and revenue leadership
• Partner cross-functionally with Risk, Underwriting, Legal, Deal Desk, Product, RevOps, and Marketing to balance customer needs with revenue impact
• Serve as an escalation point for complex customer or commercial situations, making tradeoffs that balance customer value, revenue, and risk
• Advocate for the voice of the customer by surfacing insights that influence product direction and improve the customer experience

Requirements

• 3+ years of experience managing, coaching, and developing teams in a Fintech, SaaS, or high-growth environment
• Experience leading teams that manage a book of business with ownership over account health, executive relationships, renewals, and expansion
• Fluency in modern finance and financial technology, including experience with ERPs, spend management platforms, or AP automation tools
• Strong business acumen with the ability to coach teams on engaging CFOs, Controllers, and FP&A stakeholders
• Ability to analyze product usage data and performance trends and drive action through team execution or process improvement
• Demonstrated success partnering cross-functionally and influencing internal teams based on customer insights
• Bachelor’s degree in finance, business, or a related field, or equivalent practical experience

Bonus points

• Experience in credit card or spend management, with working knowledge of limits, rewards, and underwriting
• Background in corporate accounting or financial systems
• Familiarity with sales tools including Salesforce, Gong, and others
• Series 7 license

The expected OTE range for this role is $169,600 - $254,400 CAD. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance.  Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.