Manager - Credit Control & Monitoring

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Mashreq is looking for a Manager - Credit Control & Monitoring for a fulltime onsite role in the United Arab Emirates. The position requires implementing robust controls across credit control processes, securing risk acceptance and governance approvals, identifying and escalating irregularities and key risk indicators to stakeholders and authorities, maintaining up to date Standard Operating Procedures aligned with regulatory and business needs, training the team, and driving continuous process and automation improvements to strengthen controls, efficiency, scalability, and cross-functional collaboration. To apply effectively, tailor your CV to highlight leadership in risk governance, SOP development, and automation, quantify impact with metrics, and pair it with a concise cover letter.

• Ensure robust controls are implemented across credit control processes to mitigate risks, with appropriate risk acceptance and governance approvals obtained where necessary

• Identify and escalate irregularities, exceptions, and key risk indicators to relevant stakeholders and authorities, ensuring timely intervention and corrective action

• Establish, maintain, and regularly review Standard Operating Procedures to ensure they remain current, effective, and aligned with regulatory and business requirements, while ensuring the team is adequately trained to execute their responsibilities consistently and efficiently.

• Drive continuous enhancement of processes, systems, and automation initiatives to strengthen controls, improve operational efficiency, support scalability, and foster greater synergy across stakeholders.