Manager, HR Services, ANZP (Maternity Cover, 12 Months)
Marriott InternationalJobsCloseBy Editorial Insights
Marriott is seeking a Manager, HR Services for ANZP on a 12-month maternity cover to lead HR operations for ANZP and serve as a trusted advisor to leaders on recruitment, payroll liaison, benefits, associate engagement, ER/IR, compliance and office administration. The role blends hands-on HR generalist work with strategic partnering, requiring strong stakeholder management and the ability to translate workforce data into practical action while upholding privacy and policy standards. Core focus areas include end-to-end recruitment, payroll administration, onboarding, performance cycles, talent planning, and cross-regional collaboration with APEC teams. To apply, tailor your resume to demonstrate multi-location HR delivery, payroll and systems expertise, and proven process improvements, with a clear line to business outcomes; onsite in Sydney.
Summary:
Lead HR operations and services across Australia, New Zealand, and the Pacific (ANZP) to deliver reliable day-to-day HR support for the Above Property team, covering recruitment, payroll liaison, benefits administration, associate engagement, ER/IR, compliance, and office administration. The role acts as a trusted HR advisor to ANZP leaders, providing practical people guidance, workforce insights, process improvement support, and a positive associate experience that is aligned with business priorities, local employment requirements, and company values.
Key Responsibilities
Recruitment & Onboarding:
- Manage end-to-end recruitment for ANZP offices; prepare offers, oversee onboarding, and support leaders.
- Partner with hiring managers to ensure consistent recruitment practices, accurate requisition details, strong candidate communication, and a smooth onboarding experience for new hires.
Compensation & Benefits:
- Administer payroll for Australia and NZ; manage benefits enrollment; ensure compliance; support annual compensation cycle.
Training & Development:
- Coordinate new hire orientation, training programs, and liaise with L&D on nominations.
Associate Relations:
- Drive engagement initiatives, recognition programs, and wellbeing events; handle exit interviews, investigations, and conflict resolution; support Associate Voice process.
- Coach leaders on sensitive associate matters, guide difficult conversations, and support fair and consistent resolution of workplace concerns in consultation with relevant stakeholders.
Strategic HR Business Partnering:
- Act as a trusted HR partner to ANZP leaders, providing guidance on workforce planning, organizational changes, talent risks, succession considerations, and the people implications of business decisions.
HR Analytics, Reporting & Insights:
- Use HR data, reporting, and workforce metrics to identify trends, monitor key people processes, support decision-making, and recommend practical actions to improve the associate and leader experience.
Process Improvement & Standardization:
- Review HR workflows and recurring processes to improve efficiency, reduce manual administration, support system adoption, and promote consistent HR service delivery across ANZP.
Performance, Talent & Workforce Planning:
- Support performance management cycles, performance improvement plans, development planning, talent discussions, and workforce planning activities in partnership with leaders and relevant centers of expertise.
HR Administration:
- Maintain compliant associate files, HRIS updates, performance documentation, and privacy compliance; manage visa coordination and HR letters.
- Maintain audit-ready HR records and support data governance, statutory requirements, privacy controls, and consistent application of company policy and local employment legislation.
Workplace Experience & Office Operations:
- Oversee office operations, leases, budgets, vendor contracts, and maintenance; ensure safety compliance; manage renovations and special projects.
- Support a professional and engaging workplace experience through effective vendor management, office communications, visitor coordination, workplace safety, and associate engagement activities.
Regional Collaboration:
- Collaborate with APEC HR Services colleagues, Compensation & Benefits, Learning & Development, Legal, Finance, payroll vendors, and other stakeholders to ensure aligned and effective HR support.
Core Skills & Attributes
- Strong HR generalist expertise across recruitment, payroll, benefits, and employee relations.
- Excellent organizational and project management skills.
- Ability to manage compliance and operational processes across multiple locations.
- Collaborative leadership and stakeholder engagement.
- Strong analytical capability, with the ability to interpret HR data and translate insights into practical recommendations.
- Sound judgment and discretion when handling confidential, sensitive, or complex associate matters.
- Ability to influence and coach leaders through change, ambiguity, and operational complexity.
Candidate Profile / Experience Requirements
- Degree or equivalent qualification in Human Resources, Business, or a related discipline preferred.
- Demonstrated HR generalist or HR business partnering experience.
- Strong working knowledge of employment legislation, payroll and benefits processes, HR systems, and employee relations practices.
- Excellent stakeholder management, communication, problem-solving, and project coordination skills, with the ability to manage competing priorities across multiple locations.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.