Manager, Mobile Device Management, Deloitte Global Technology

Deloitte is hiring for a Manager, Mobile Device Management in its Global Technology group, based in Toronto with a hybrid work setup. The role carries a clear focus on Microsoft Intune and related technologies to manage mobile devices and endpoints across a broad enterprise landscape. The reference code for this opportunity is 135444, and the position may be available in several Canadian cities including Toronto, Calgary, Ottawa and Vancouver. This is a strong fit for someone who commands deep Intune expertise and enjoys guiding security-minded mobility programs in a global professional services environment.

The role sits at the intersection of infrastructure, security, and user experience. You’ll design, build and implement mobile device management solutions that align with Deloitte’s goals and minimize disruption to users. Expect to work hands-on with Intune administration, device enrollment and configuration, and policy enforcement, while researching new features and driving improvements that keep the workplace modern and secure. You’ll balance technical delivery with governance, ensuring that service delivery is repeatable, compliant, and scalable across geographies, teams, and clients.

Shaping the mobile backbone of a global firm

Your day-to-day will revolve around operating and enhancing Microsoft Intune environments, including device enrollment workflows, application management, and security policy enforcement. You’ll design and manage access controls within Intune, applying least-privilege principles to administrative roles and permissions. Streamlining secure provisioning will be central, with Zero-Touch Enrollment and Automated Device Enrollment processes playing a key role in speed and security. In parallel, you’ll shore up the mobile security posture by overseeing Mobile Threat Defense tools like Zimperium and Microsoft Defender, and by handling certifications services such as SCEP and NDES to enable secure device connectivity.

Specialist projects will include supporting a variety of endpoint technologies beyond standard devices, kiosks, rugged devices, Microsoft Teams Rooms, HoloLens, Meta Quest, Zoom Rooms and other specialized endpoints. You’ll configure and maintain compliance policies, configuration profiles, and mobile app management configurations to ensure consistent security and operations. Driving modern workplace capabilities, Autopilot, Cloud Management Gateway, O365 deployment and patch management, will be part of the routine, as will building and upholding governance for Intune services with clear accountability. You’ll lead enrollment and deployment workflows, troubleshoot MDM issues in ServiceNow, and provide end-user support when needed. Collaboration is essential: you’ll work across infrastructure, security, desktop, and support teams to deliver solutions, while strengthening documentation and process maturity to support repeatable, controlled operations. Finally, you’ll help develop your team by mentoring new staff and promoting a culture of collaboration and accountability, all while upholding firm policies and leadership standards and maintaining 24x7 on-call readiness.

Must-have foundations

• Deep expertise with Microsoft Intune
• Hands-on experience in mobile device management and modern desktop management
• A solid grasp of endpoint security within mobile contexts
• A bachelor’s degree in a relevant field
• 5–9 years in IT with specialized work on Microsoft Intune and endpoint configuration across managed environments
• Experience running or overseeing managed environments
• Industry certification in Microsoft Intune and Modern Desktop Management
• Broad infrastructure know-how beyond Intune, including Azure, MFA and Identity and Access Management
• Experience administering Active Directory and Group Policy Objects

Nice-to-haves

Not specified in the posting, but additional cloud, security or device-management credentials beyond the core requirements could help your candidacy.

Pay, perks and practical details

The position offers a salary range of 85,000 to 156,000 CAD per year, with potential eligibility for a bonus program. Deloitte highlights a Total Rewards approach that goes beyond base pay, including a mental health benefit of up to 4,000 CAD per year and a 1,300 CAD flexible benefit spending account, as well as firm-wide Deloitte Days, dedicated learning time and a hybrid work structure. The role is based in Toronto, with a hybrid work arrangement, and the company notes flexibility in work options to support colleagues across Canada. All available locations for this role include Toronto, Calgary, Ottawa and Vancouver.

The employer frames Deloitte as a people-first organization that values learning, leadership development and a diverse, inclusive culture. The Total Rewards package is designed to recognize contributions, support wellbeing and help people balance personal and professional growth in a hybrid, flexible environment.

Advice for applicants

Lead your resume with a concise snapshot of your Intune and mobile device management leadership, then back it up with evidence from your 5–9 years in IT. Highlight a project where you designed RBAC within Intune, enabled Zero-Touch Enrollment, implemented MTD protection, and managed certificate services, showing the full lifecycle from policy to deployment.

During interviews, be ready to discuss cross-functional collaboration with infrastructure, security, desktop and support teams, and to illustrate how you maintain governance and on-call readiness. Have concrete examples that demonstrate how you built repeatable, compliant processes and how you’ve driven security improvements across geographies.

When you pose questions, ask about how Intune governance is aligned across regions and how the organization measures change-controlled operations in this role. A smart question could be about the balance between centralized policy design and local adaptation, and how the team handles onboarding and ongoing training for new staff.