Mobile Cranes Technician (m/f/x) – France

JobsCloseBy Editorial Insights

XCMG European Sales and Services GmbH seeks a Mobile Cranes Technician (m/f/x) in France to diagnose, maintain, repair and troubleshoot mobile crane systems, deliver on-site French language operator training, manage after-sales, warranty and spare parts cases, and serve as the French-speaking technical contact coordinating with suppliers, the factory and HQ. You will analyze field issues, document service reports and maintain case databases, collaborating to resolve pending cases and enhance training programs. Ideal candidates have 5+ years of crane after-sales experience, a mechanical or engineering background, fluent French, and ERP/CRM or Excel experience. Apply with concrete examples of troubleshooting success, training delivery, cross-functional collaboration, and a readiness to work onsite and travel as needed.

• Diagnose, maintain, repair, and troubleshoot mechanical, hydraulic, electrical, and electronic systems of mobile cranes
• Conduct on-site operator and maintenance training for French-speaking clients
• Manage after-sales, warranty, and spare parts cases efficiently, coordinating supply and delivery schedules, and liaising with suppliers
• Serve as the technical point of contact for French-speaking clients, providing clear solutions and maintaining communication with customers, factory, and technical teams
• Analyze field issues, document service reports, and maintain case databases using Excel or system tools
• Collaborate with HQ and internal teams to provide technical support, resolve pending cases, and enhance client training programs

• Mechanical or engineering background, or equivalent practical experience
• Minimum of 5 years of experience in crane after-sales support
• Strong knowledge of diagnostics, maintenance, and repair of mobile cranes
• Fluent in French, both written and spoken. Knowledge of English and Chinese would be an asset
• Proactive team player, able to work independently and provide timely feedback
• Experience with ERP, CRM, or Excel is an advantage

• Opportunity to develop innovative solutions in a dynamic and creative environment
• Competitive salary package with comprehensive benefits
• Exposure to international projects and collaboration with global teams
• Wide range of training and development opportunities to grow your career
• Flat hierarchies and open communication
• Supportive team culture with collaboration and knowledge sharing