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Operations Manager (m/w/d)

XCMG European Sales and Services GmbH
Full-time
On-site
Krefeld, 07

JobsCloseBy Editorial Insights

XCMG European Sales and Services GmbH seeks an Operations Manager to lead the end-to-end order-to-delivery process across Europe, monitor budgets and KPIs, and collaborate with Sales, Service, Spare Parts and Finance while serving as the interface to headquarters in China. The role requires a university degree in Business Administration or related field, 5+ years in Operations Management, strong supply chain and logistics expertise, excellent communication and stakeholder management, and proven leadership with disciplinary responsibility; Chinese language skills and China experience are nice-to-haves. To apply, showcase measurable performance impact, cross-functional collaboration, and experience growing an international team, plus concrete examples of data-driven continuous improvement and KPI delivery across Europe.


  • Monitor overall business performance, budgets, and key operational KPIs
  • Support Senior Management in strategic planning and operational decision-making
  • Manage and continuously optimize the end-to-end order-to-delivery process across Europe
  • Provide disciplinary and functional leadership and further development of the Operations team
  • Ensure efficient supply chain, logistics, and operational processes
  • Initiate and implement continuous improvement initiatives based on data analysis
  • Collaborate closely with internal departments such as Sales, Service, Spare Parts, and Finance
  • Act as an interface to the headquarters and selected stakeholders in China
Must-haves
  • University degree in Business Administration, Operations Management, Supply Chain Management, or a comparable qualification
  • More than 5 years of professional experience in Operations Management
  • Strong expertise in Supply Chain Management and Logistics
  • Excellent communication and stakeholder management skills
  • Strong analytical capabilities with a KPI-driven working style
  • Proven leadership experience with disciplinary responsibility
Nice-to-haves
  • Chinese language skills
  • Understanding of Chinese business culture
  • Experience in an international or China-related corporate environment
  • A key position within a fast-growing European organization backed by a strong global group
  • Direct impact on operational strategies, structures, and performance
  • Leadership responsibility for an international Operations team (approx. 4–10 employees)
  • Permanent full-time position with clear development and growth perspectives
  • Close collaboration with Senior Management