National Account Manager

Jack Link’s Protein Snacks is looking for a National Account Manager to deepen and manage partnerships with major NZ grocery customers, including Foodstuffs and Woolworths. The role is based onsite in Auckland, reporting to the National Business Manager – Australia Grocery and New Zealand. It’s a chance to join a global protein-snacking business with a family recipe heritage and to shape growth from the Mangere manufacturing site. The right fit will enjoy building strong customer relationships, working across functions, and making a tangible impact on New Zealand’s protein-snacking landscape.

In this position you’ll own the work of aligning customer strategies with commercial goals, using category insights to spot opportunities for growth and to drive revenue delivery. You’ll collaborate with Marketing, Innovation, Finance and Operations to bring customer-led initiatives to life, support exciting launches, and run initiatives that connect with shoppers. If you like turning data into action and shaping plans with big-name retailers, you’ll feel at home in this team.

It’s a hands-on role for someone who wants to influence how the brand is represented in New Zealand’s grocery channels and who enjoys working with cross-functional partners to execute a plan that delivers results.

Making category leadership count in NZ grocery

You’ll lead with category knowledge, drawing on consumer insights to become a trusted partner for the NZ Grocery channel and to identify ways to lift category performance. Building strong, trusted relationships with major retail and distribution partners will be central, with a focus on outcomes that benefit both the retailer and the business. You’ll take ownership of revenue delivery against plan, manage trade investments and forecast performance while steering market share growth and meeting commercial objectives. You’ll champion customer marketing and product innovation across New Zealand, supporting launches and activation plans, and you’ll develop and execute a three-year customer strategy informed by industry, category and commercial analysis. Finally, you’ll lead the New Zealand Sales Team, coaching and developing the team to foster collaboration, accountability and a high standard of performance.

What you’ll bring to the table

Must-haves

• Bachelor’s degree in business, commerce or a related field
• Experience in the FMCG sector, ideally in a national account management or similar commercial role
• Experience working with major grocery customers such as Woolworths and Foodstuffs is highly desirable
• Strong analytical skills with careful attention to detail
• Ability to juggle multiple priorities in a fast-moving environment
• Excellent communication and interpersonal skills
• Solid stakeholder management with a track record of building collaborative relationships internally and externally
• Proficiency with the Microsoft Office suite

Nice-to-haves

• Experience in a similar NZ grocery or national account leadership role
• Background in category management or consumer marketing tied to retail execution
• Leadership experience, including coaching teammates and developing talent
• High emotional intelligence and the ability to influence without formal authority
• Comfort with autonomous decision-making and a bias for action

Pay, benefits and practical details

The role is full-time and onsite, based in Auckland at the Māngere manufacturing facility, and it reports to the National Business Manager – Australia Grocery and New Zealand. The company highlights a global growth trajectory, with opportunities across the APAC region, and notes a collaborative environment where Marketing, Innovation, Finance and Operations work together to deliver customer-focused solutions and strong product launches. Leadership opportunities exist to coach and develop the New Zealand Sales Team and to foster a high-performance culture. The posting speaks to the broader values of the Link Snacks brand and invites candidates who want to shape the future of protein snacking in New Zealand.

Beyond the role itself, the company describes its growth ambitions, iconic brands, and the chance to drive revenue, market share and category growth through major customer relationships. You’ll have the chance to influence how the business approaches customer strategy, product innovation and activation in a way that aligns with the company’s growth plans and values.

Advice for applicants

Lead with your strongest NZ FMCG or national account experience at the top of your resume, and make sure it highlights work with large grocery partners like Woolworths and Foodstuffs. Use a concise “impact” section to show measurable improvements in revenue, share, or category performance that you led or influenced.

Show you can translate insights into action by describing a specific instance where category data or shopper insights drove a strategy or activation that moved the needle for a retailer or category. If you have experience building or guiding a three-year customer strategy, outline the steps you took and the outcomes you achieved.

Be prepared to discuss your P&L ownership and how you forecast revenue, manage trade investments, and track performance against plan. Concrete numbers or percentages help illustrate your ability to balance budgeted targets with real-world market conditions.

Finally, think of a smart question to ask in your interview that reflects this role’s focus on NZ grocery partnerships and growth. You could ask how the team plans to balance category leadership with the needs of major retailers or how they prioritise product innovations across the NZ market over the next few years.

How to apply

If you’re ready to embrace the wild side and help shape the future of protein snacking in New Zealand, submit your cover letter and CV by clicking the APPLY NOW button. The company looks for candidates who can demonstrate real growth and a collaborative approach to working with cross-functional teams.