New Business Coordinator

Integrity Marketing Group, a national leader in life, health, and wealth insurance distribution, is seeking a New Business Coordinator to support a fast-growing network. The role sits onsite in Dallas, inside Fountain Place, working with PHP Agency’s operations. It’s a full-time position open to someone who wants to help families access meaningful financial protection solutions while keeping complex processes moving smoothly. The team values service, accuracy, and a hands-on approach to problem-solving, and the right candidate will enjoy a behind-the-scenes role that makes a real impact.

The New Business Coordinator works closely with insurance agents, carrier partners, and internal teams to shepherd applications from submission through approval. You’ll be the operational glue, handling routine checks for completeness, gathering missing information, and resolving issues so cases don’t stall. Expect a fast-paced environment where clear, timely communication is essential and where you’ll use your meticulous eye to keep data in proprietary systems accurate and up to date.

If you take pride in owning details, communicating clearly, and helping a broad network of partners move work forward, you’ll likely feel at home in this role. It’s a place for people who can stay organized under pressure, manage multiple priorities, and deliver quality service even when the workload is high.

A day in the life of a New Business Coordinator

In this onsite Dallas role, you’ll be the reliable operational partner who ensures applications are accurate, complete, and ready for submission. You’ll collaborate with agents and their teams to fill gaps, fix issues, and keep cases progressing toward carrier approval. You’ll act as the point of contact by phone and email for agents, business partners, and internal colleagues, handling routine inquiries with professionalism and tact.

Day to day, you’ll enter and maintain application data in the company’s systems with careful attention to detail, and you’ll coordinate the submission of applications and contracting paperwork to carrier partners on time. You’ll also track recognition points tied to submitted applications and work with teammates across departments to improve workflow, service levels, and business results. This role supports a high-volume, fast-paced operations environment while upholding quality, urgency, and professionalism.

What you’ll bring to the table

Must-have qualifications for this position focus on practical experience, reliability, and communication. You should have a background in processing, administrative, operations, or case management roles, with a proven history of meeting productivity and quality targets in a busy setting. Strong organizational capability, accuracy, and attention to detail are essential, along with excellent written and verbal communication and the ability to relate well with both internal teams and external partners. Proficiency with Outlook, Excel, and Word is expected, and you’ll need a typing speed of at least 50 words per minute. Analytical thinking, troubleshooting, and solid relationship-building skills are also important for success in this role.

• 1–2 years of experience in processing, administrative, operations, or case management work
• Demonstrated ability to meet productivity and quality targets in a fast-paced environment
• Strong organizational skills with high accuracy and attention to detail
• Excellent written, verbal, and interpersonal communication
• Proficiency with Outlook, Excel, and Word
• Typing speed of at least 50 words per minute
• Strong analytical, troubleshooting, and problem-solving abilities
• Ability to build solid working relationships with internal and external partners

Nice-to-have qualifications

Extras that can give you an edge include prior experience in the insurance industry, familiarity with a workflow or case-management system, and the ability to communicate in English and Spanish.

• Insurance industry experience
• Experience using a workflow or case-management system
• Bilingual English/Spanish communication skills

Pay, perks and the commute

The role is full-time and onsite at Fountain Place in the heart of downtown Dallas, with convenient access to the city’s business, dining, and entertainment options. Perks in this setup include paid onsite parking or fully subsidized DART access, making the daily commute easier. The office is located near Akard Station and St. Paul Station, just steps from the building, and the downtown area offers a variety of nearby restaurants and amenities. Integrity, LLC is an Equal Opportunity employer, and they provide a benefits package designed to support you and your family as part of a growing national company.

Tips to help you stand out for this role

First, structure your resume so the top lines emphasize your 1–2 years of processing or administrative experience and any history of meeting productivity and quality standards in busy settings. Show a concrete example of a project where you moved multiple cases forward at once, including the systems you used to track progress and the outcomes you achieved.

Next, demonstrate how you prove you can handle the must-have skills. Highlight specific instances where you kept data accurate across Outlook, Excel, and Word tasks, and mention your 50+ WPM typing speed with a short benchmark or proof if possible. Include a line about how you communicate with agents and partners to resolve issues quickly.

For interviews, prepare to discuss a time you resolved an application issue by gathering missing information and coordinating with cross-functional teams. Be ready to describe how you maintained urgency without sacrificing accuracy in a high-volume workflow, and quantify the impact of your actions on case progression.

Finally, have a thoughtful question ready about how the team measures success in this role. A good example: ask what systems are used to track application progress and how recognition points for submitted applications are calculated, showing you understand the daily data and metrics that drive performance.