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New Store Opening - Customer Assistant - Chicken Hot Hold - Ludlow

Marks & Spencer
1 day ago
Part-time
On-site
United Kingdom

JobsCloseBy Editorial Insights

Marks & Spencer is opening a new Chicken Hot Hold counter in Ludlow and hiring part‑time Customer Assistants to deliver fast, friendly, high‑quality service on a busy frontline. You’ll serve hot food, confidently upsell and guide customers while using in‑store digital tools to keep orders flowing, all while maintaining clean, stocked service areas under pressure. The role requires 18+ due to safety rules, flexibility to cover Tuesday, Thursday and Saturday shifts, and a collaborative, team‑oriented mindset. To strengthen your application, highlight experience in fast service, comfort with technology, multitasking ability, and a customer‑centric approach; show you can thrive in a bustling new store.

Work Pattern 

Week 1:

Tuesday: 12:00-20:00
Thursday: 12:00-19:00
Saturday: 10:00-19:00

Week 2:

Tuesday: 12:00-20:00
Wednesday: 12:00-19:00
Saturday: 10:00-19:00

Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
 

Be part of the energy and excitement of our new Hot Food counters – fast-paced frontline roles where quality, speed, and service all come together. We’re seeking passionate individuals who will serve it hot, serve it fast and serve it right first time.

You’ll be a hands-on brand ambassador, confidently recommending and serving fresh, hot food options, while working at pace and under pressure

At M&S, our customers don’t wait. You’ll deliver fast, safe, high-quality service while keeping standards sky-high.

Being digitally confident is essential. You’ll use in-store tools to keep orders flowing so digital confidence and quick thinking are key.

Being a team player is crucial. You’ll work closely with colleagues to meet intense customer demand and keep the service area spotless and stocked.

Flexibility is vital. The hot food offer moves fast – and you’ll need to move faster, adapting to demand across shifts.

It’s hot. It’s high-pressure. And it’s full-on. Are you ready for it? Take Your Marks and apply today. 

M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.

Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.