Night Porter

JobsCloseBy Editorial Insights

White Hart Hotel seeks a reliable Night Porter to oversee operations and guest safety during overnight hours at a distinguished four-star property. The role centers on late check-ins, security patrols, setting up public areas for the next day, handling guest inquiries with discretion, and supporting housekeeping and management in overnight tasks. What matters most: a calm, professional, detail-oriented individual who can work independently, communicate clearly, and navigate hotel systems. To apply, tailor your CV to show overnight or security experience, emphasize autonomy, incident handling, and guest service must-haves, prove flexibility for weekends and holidays, and include references. Highlight willingness to undergo ongoing training and contribute to a high standard of hospitality.

The White Hart Hotel is a distinguished four-star property renowned for exceptional service, attention to detail, and an elevated guest experience. We are seeking a reliable, professional, and service-focused Night Porter to ensure the smooth and secure operation of the hotel during overnight hours.

The Role

As Night Porter, you will be responsible for overseeing the hotel throughout the night, ensuring guest comfort, safety, and operational readiness for the following day. You will act as the main point of contact for guests during overnight hours while maintaining the highest standards of professionalism, discretion, and care.

Key Responsibilities

• Providing a warm and professional welcome to late-arriving guests
• Managing late check-ins and early departures efficiently and accurately
• Conducting regular security patrols of the premises and ensuring guest safety
• Setting up public areas and preparing facilities for the next day’s operations
• Assisting with guest enquiries and handling requests promptly and courteously
• Supporting housekeeping and management with overnight tasks as required
• Maintaining cleanliness and presentation of reception and public areas
• Completing end-of-day procedures and accurate reporting

About You

• Previous experience in a hotel, hospitality, or customer service role is preferred
• Trustworthy, responsible, and confident working independently
• Calm, professional, and attentive to detail
• Strong communication and interpersonal skills
• Basic IT proficiency and confidence using hotel systems
• Flexible to work overnight shifts, including weekends and public holidays

What We Offer

• Competitive remuneration
• A supportive and professional team environment
• Ongoing training and development within a quality hospitality setting
• Staff benefits and discounts, where applicable