Observability Engineer

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Royal London is hiring an entry‑level Observability Engineer to join the Operational Tooling team in Alderley Edge or Edinburgh, with a hybrid 50/50 split and permanent contracts. You will support and enhance the observability stack, work with tools like Splunk, LogicMonitor and AppDynamics, monitor service health, assist in incident investigations, and build dashboards that reveal how apps, APIs and cloud infrastructure perform. This role welcomes candidates with genuine interest in monitoring and cloud tech, strong problem solving with data, clear communication, and a continuous learning mindset; no prior observability experience is required. To apply, tailor your CV to show data‑driven impact, collaboration, and your path toward reliability engineering.

Job Title: Software Engineer/Observability Engineer

Contract Type: Permanent 

Location: Alderley Edge / Edinburgh     

Working style: Hybrid 50% home/office based

Closing date: 23rd Feb 2026

 We are looking for a passionate and curious Observability Engineer to join our growing Operational Tooling team. This is an exciting opportunity for someone early in their career who wants to learn how modern digital platforms are monitored, measured, and improved through data‑driven insight.

As an Observability Engineer, you will help ensure our applications and infrastructure are reliable, high‑performing, and transparent. You’ll work alongside experienced engineers supporting key observability platforms—such as log analytics, dashboards, metrics, and tracing tools—to keep our services healthy and proactively detect issues before they impact customers.

What You’ll Do

• Support the operation and enhancement of our observability stack (e.g., log aggregation, metrics, dashboards, distributed tracing).
• Assist in configuring and maintaining tools such as Splunk, LogicMonitor, AppDynamics and other similar technologies.
• Help monitor service health and detect performance bottlenecks across applications, APIs, and cloud infrastructure.
• Contribute to incident investigations by analysing telemetry data (logs, metrics, traces, events).
• Build and maintain dashboards that give teams clear visibility into service performance.
• Work closely with platform and application teams to improve our monitoring coverage and observability maturity.

About You

This is an entry-level position and no prior experience in Observability is required.

• Has a genuine interest in monitoring, reliability engineering, or cloud technologies.
• Enjoys solving problems with data and investigating how systems behave.
• Is eager to build skills across logs, metrics, traces, and event‑driven monitoring.
• Communicates clearly and works well with others.
• Brings curiosity, initiative, and a continuous‑learning mindset.

What You’ll Gain

• Hands‑on experience with industry‑leading observability tools used across the organisation.
• Exposure to real engineering challenges across modern digital platforms.
• Mentorship from senior engineers who specialise in reliability and platform operations.
• Opportunities to contribute to automation, service intelligence, and platform improvements.
• A clear development path toward mid‑level observability, SRE, or platform engineering roles.

Why Join Us?

You'll be part of a team that plays a critical role in ensuring our technology ecosystem is resilient and our customers receive a seamless digital experience. Observability is at the heart of how modern engineering teams understand, optimise, and evolve their systems—and you’ll be joining at the perfect moment to grow as the discipline expands.

About Royal London

We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.    Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. 

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits  

Inclusion, diversity and belonging   

We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.