Office Operations Manager (Amsterdam)

JobsCloseBy Editorial Insights

XPENG seeks an Office Operations Manager to own the Amsterdam office, covering facilities, security, maintenance, procurement, budgeting, and vendor management while ensuring a safe, welcoming, and productive workplace. The role leads desk operations, onboarding support, and cross‑team coordination across Benelux and the EU, aligning local culture with Chinese HQ expectations. Requirements include 8–10+ years in international office operations, fluent Dutch and English, and professional Mandarin, plus a hands‑on service mindset capable of managing multiple stakeholders and budgets. Nice to have automotive or tech exposure and bicultural experience. Apply with concrete examples of SLAs, cost savings, and successful office projects, and tailor your CV to procurement and cross‑border collaboration.

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Office Operations Manager (Amsterdam)DiemenFull-timeCorporate function / Support - Senior managementResponsibilitiesKey Responsibilities (Office Management – core focus) 1. Office Operations & Facilities - Own the day-to-day operation of the Amsterdam office, ensuring a safe, welcoming, and high-performing workplace. - Manage facilities, maintenance, repairs, cleaning, security, access control, and H&S/ARBO coordination. - Act as primary liaison with the landlord, building management, and service providers; manage SLAs and resolve issues quickly. - Oversee office layout, meeting room setups, and hybrid-work readiness (AV, meeting tech, IT coordination). - Manage procurement and inventory for office supplies, equipment, and services; ensure cost control and quality. - Build and maintain clear office processes, SOPs, and a reliable operational rhythm for a growing organization. 2. Front Desk, Hospitality & Admin Services - Lead and coach the office coordinator/reception function; set standards for visitor experience and internal service. - Ensure smooth reception, mail/courier handling, travel/meeting support, and general administrative services. - Coordinate internal office communications and ensure employees know “how things work” in Amsterdam. 3. Office Budgeting & Vendor Management - Own the office operational budget, forecasting, and monthly cost tracking. - Source, negotiate, and manage vendors (facility services, catering, office equipment, events, etc.). - Continuously optimize cost, service levels, and sustainability practices. 4. Culture, Community & Cross-Cultural Collaboration - Build a positive Dutch-core workplace culture that feels distinctly “XPENG Amsterdam.” - Organize practical, inclusive office-community activities (town halls, team moments, onboarding welcome rituals, celebrations). - Support cross-team cohesion among Benelux and Pan-EU functions; enable smooth collaboration in the office. - Serve as a cultural bridge between Dutch/European ways of working and Chinese HQ expectations; help prevent misunderstandings through proactive communication. 5. Compliance & Office Projects - Stay informed on Dutch workplace regulations relevant to office operations (H&S, fire safety, facilities compliance, local reporting needs). - Translate key local requirements into clear office rules and practices. - Lead office improvement projects (e.g., office expansion, refurbishment, relocation, process upgrades), coordinating with Finance/IT/HR where needed. HR Support - Support practical HR-related office touchpoints such as onboarding logistics, office orientation, and first-line questions on office policies. - Coordinate with HR on sick-leave administration signals (process routing, documentation collection) without owning HR policy decisions. - Provide support during the recruitment of new talent (e.g. first round interviews, resume screening) QualificationsRequirements - Experience: 8–10+ years in office operations / facilities / workplace management, ideally in international or fast-growing companies. - Dutch workplace fluency: Strong grasp of Dutch office culture and standards; confident operating with local vendors and authorities. - Language: Fluent Dutch and English; professional Mandarin required to work effectively with Chinese HQ and colleagues. - Operational excellence: Hands-on, structured, and service-minded; able to run a complex office with multiple stakeholder groups. - Leadership: Comfortable managing coordinators/vendors and setting clear standards without bureaucracy. - Systems & organization: Strong with office tools, reporting, workflows, budgeting, and process documentation. - Mindset: Proactive, calm under pressure, detail-oriented, and able to prioritize in a fast-moving environment. Nice to Have - Experience in automotive, tech, or high-growth scale-ups. - Prior exposure to HR operations or employee lifecycle processes. - Personal familiarity with bicultural (Dutch–Chinese) working environments.Apply