Officer, Protocol Management (UAE NATIONAL ONLY)

JobsCloseBy Editorial Insights

Masdar is seeking an Officer, Protocol Management (UAE National Only) to steward stakeholder relations for strategic initiatives such as the Zayed Sustainability Prize, ADSW, Y4S and WiSER, and to provide protocol support for VIP delegations while protecting Masdar’s brand. The role favors 2 to 4 years in stakeholder relations or project support, bilingual English and Arabic communication, strong project management and CRM skills (Salesforce preferred), and proven ability to plan itineraries, prepare briefs, and generate reports. In applying, tailor your CV to show real outcomes from stakeholder engagements, VIP event coordination, CRM data accuracy, and cross functional collaboration; confirm eligibility and review Masdar’s Candidate Privacy Notice.

Company Description

Masdar is the UAE’s clean energy champion and one of the largest companies of its kind in the world, advancing the development and deployment of renewable energy and green hydrogen technologies to address global sustainability challenges. Established in 2006, Masdar is today active in over 40 countries, helping them to achieve their clean energy objectives and advance sustainable development.

Masdar is jointly owned by Abu Dhabi National Oil Company (ADNOC), Mubadala Investment Company (Mubadala), and Abu Dhabi National Energy Company (TAQA), and under this ownership the company is targeting a renewable energy portfolio capacity of at least 100 gigawatts (GW) by 2030 and an annual green hydrogen production capacity of up to 1 million tonnes by the same year.

Job Description

Job Purpose: 

To support stakeholder relations for Masdar’s strategic initiatives which include Zayed Sustainability Prize (ZSP), Abu Dhabi Sustainability Week (ADSW), Youth for Sustainability (Y4S) and Women in Sustainability, Environment and Renewable Energy (WiSER), through engaging effectively with stakeholder groups to achieve the objectives of the unit, while maintaining Masdar’s brand and reputation at the highest standards. Additionally, the role involves delivering protocol support for all Masdar's strategic initiatives and VIP delegations.

Job Responsibilities: 

Assist with Stakeholder Relations engagements

• Assist and maintain stakeholder relationships and suggest ways to promote and enhance stakeholder engagement and satisfaction.
• Inform the line manager of issues and/or risks to stakeholder relationships as soon as they arise so risks can be managed effectively.
•  Assist with the integration and alignment of internal and external stakeholder programs and coordinate the implementation of relevant plans, ensuring there are proper links between relevant divisions and stakeholders.
• Prepare itineraries and calendars to include OSR team members to engage in the appropriate meetings.
• Research potential candidates for all categories of the prize and support in the implementation of outreach events.
•  Prepare content for MoM (as required) which can be handled by Stakeholder Relations
• Perform clerical duties such as preparation of presentation materials, invitation letters, filling, mailing and conducting reports.

Contribute to outreach plan execution

• Assist with the execution of outreach plans by contributing to stakeholder relations to increase brand awareness and subsequent entries for ZSP.
• Research potential candidates for all categories of the prize and support in the implementation of outreach events.

CRM (Salesforce) Management for Stakeholder Relations (WiSER related)

• Update the CRM is being updated with the necessary contacts.
• Work on the invitations, RSVP’s and Moms and track them in the system.
•  To be updated on the best practice, tools and use of CRM to deliver accurate data.

Assist with Protocol Management

• Assist with the execution of protocol plans to increase brand awareness of Masdar and its strategic initiatives.
• Collaborate with relevant stakeholders to gather input and ensure protocols align with organizational goals.
• Maintain clear and open communication channels with relevant teams to ensure protocol updates and changes are effectively communicated.
• Generate reports and insights to drive informed decision-making.

Qualifications

Preferred Qualifications:

Bachelor's degree in business or related field is an asset.

Preferred Experience:

2-4 years of experience in a role involving stakeholder relations and/or support of a key project/program

Additional Information

Job-Specific Skills:

• Advanced communication skills in English and Arabic (verbal and written)
•  Good project management skills
• Strong research and analytical skills
• Excellent computer literacy, with strong background in Word, Excel, PowerPoint and Outlook
•  Excellent ability to plan and organize work
•  Excellent time management skills and ability to prioritize work
• Attention to details

NOTE: THIS ROLE IS FOR UAE NATIONAL ONLY 

Masdar is one of the world’s fastest growing renewable energy companies and a green hydrogen leader, placing the UAE at the forefront of the energy transition.

As a pioneer in advancing the clean energy sector and a key enabler of the UAE’s vision as a global leader in sustainability and climate action, Masdar has developed projects in more than 40 countries across six continents and has invested, or committed to invest, in worldwide projects with a combined value of more than US$30 billion.

Masdar unites the UAE’s three energy champions – Mubadala, ADNOC and TAQA – and will utilize their combined expertise to fulfill its purpose as a global clean energy pioneer across renewables and green hydrogen.

Promoting innovation in solar, wind, energy storage, waste-to-energy, and geothermal energy, Masdar has a proven record of delivering pioneering projects using cutting-edge clean energy technologies, that are commercially viable and bankable.

As part of the application process, we will collect, store and process personal information about you.

Masdar will use your personal information in accordance with our Candidate Privacy Notice, which provides details on the purposes for which your data is processed.