On-site Assistant Community Association Manager

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CAMS is seeking a full-time onsite Assistant Manager in Charlotte, NC to support office operations for a HOA community. This role covers front desk duties, greets residents, provides admin support, maintains entry systems and pool memberships, coordinates vendors, assists with ARC modifications, and helps plan community events while upholding health and safety standards. Key qualifications include excellent communication and time management, proficiency in MS Office, strong attention to detail, multitasking ability, a willingness to learn on the job, and some accounting knowledge. For applicants: tailor your resume to HOA or property management, highlight front desk and vendor coordination experience, show reliability and readiness to work onsite, and align with CAMS people-first culture.

Are you looking to join a company that values a supportive culture, inclusion, and growth? CAMS (Community Association Management Services), one of the fastest-growing HOA management companies in the southeastern US, was founded on the simple idea that people come first, and this idea is at the core of everything we do. At CAMS you will be immersed in a company that is technologically advanced and team-oriented.

CAMS is on the search for a full-time Assistant Manager to aid in daily office operations and perform routine inspections of a HOA community. 

The Assistant Manager will also sit at the front of house of the community. Prior Home Owner Association or property management experience is preferred.

Responsibilities

• Assist Community Manager in all aspects of the job
• Provide coverage to the front desk
• Greet, welcome and direct clients that come into the office.
• Provide day-to-day administrative support
• Attend Management firm meetings, as necessary
• Maintain communication with homeowners
• Respond to homeowners needs.
• Review and process all owner inquiries
• Maintain entry system: assign amenity entry key fobs and entry gate information
• Managing pool memberships, payments and entry fobs
• Assisting with planning of events in the community
• Maintain office inventory and order supplies, as necessary
• Maintain physical appearance of the on-site office
• Assist with the ARC Modification process
• Contact and assist vendors for community maintenance and special projects
• Request proposals for services and follow up
• Report and communicate any equipment repair/maintenance services
• Ensure adherence to the quality standard and health and safety regulations necessary for the Master/Amenity Associations

• Excellent communication skills
• Excellent time management skills
• Must be proficient in Microsoft Office applications (Word, Excel, Outlook
• Ability to multi-task
• Must be detail-oriented
• Ability to learn on the job
• Some general accounting/financial knowledge

Benefits Package

• Paid Time Off
• Company Paid Holidays
• Comprehensive medical, dental, and vision plans are available
• 401(k)
• Life Insurance
• Short-term Disability
• Long-term Disability
• Accident coverage
• Critical Illness coverage
• Employee Assistance Program