Operations Manager Residential Aged Care Services
St Vincent's Health AustraliaJobsCloseBy Editorial Insights
St Vincent’s Health Australia invites a permanent full-time Operations Manager for Residential Aged Care Services at SVHM, based in Kew with oversight of Berengarra, Auburn House and Prague House to lead 165 residents’ care and drive clinical excellence, safety, quality and service innovation. You will partner with the Director of Nursing, the RACS Business Manager and CPD to deliver operational, financial and workforce leadership and ensure compliant, evidence-based care with transparent reporting. Requirements include a tertiary healthcare qualification, current AHPRA registration, senior healthcare operations experience, and the ability to empower multidisciplinary teams with knowledge of Aged Care Act reforms. Benefits include wellbeing programs, Accrued Day Off, Fitness Passport and professional development. Shortlisting starts immediately; apply with resume and cover letter by 4 March 2026.
Job Description:
Permanent / Full Time position
Kew location
Senior leadership opportunity
About the Role
You are responsible for providing operational and strategic leadership across all SVHM Residential Aged Care Services, centred on exceptional resident care and experience, quality and safety. You will collaborate closely with the Director of Nursing, RACS Business Manager and the Clinical Program Director (CPD) of Continuing Care to foster the development and growth services, driving clinical excellence, and service innovation.
Management of the operational, financial, administrative and workforce components of SVHM Residential Aged Care Services (RACS)
Ensure delivery of high-quality, evidence-based care that is flexible and responsive to client needs, and in accordance with program guidelines and objectives, and best practice principles
Ensure SVHM RACS comply with all relevant state and federal legislation, industrial policies, accreditation standards, and quality frameworks
Deliver timely, accurate, and transparent reporting in line with SVHM/SVHA and government requirements, ensuring confidentiality and record management
This role will either be Allied Health Grade 6 VB29 ($170,211.60 per annum) or relevant nursing classification.
Your Contribution
Tertiary level healthcare qualification
Current Registration with the Australian Health Practitioner Regulation Agency (AHPRA)
Previous experience in a senior operations management role within healthcare setting, preferably Aged Care sector
Highly developed leadership and organisational skills, including demonstrated experience in leading and managing a wide range of multidisciplinary stadd anf functions
Ability to engage people with a clear vision and empower staff to lead high performing teams that deliver organisational objectives
Demonstrated understanding of the aged care healthcare environment, including key safety, quality and funding / financial drivers
Demonstrated understanding of Aged Care Act/s and reforms; Mental Health Act/s and reforms
Current National criminal history check, or willing to obtain and Current NDIS Worker Screening Check, or willing to obtain
What we Offer
• A focus on wellbeing initiatives, with regular events and programs
• Confidential, solutions-focused employee counselling
• A healthy work/life balance encouraged. Full time employment comes with a monthly Accrued Day Off (additional day off per month!)
• Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
• Salary Packaging – Increase your take home pay!
• Discounts and Promotions always available through our Foundation
• Regular opportunities for professional development to assist you to reach your career goals
• Culture of continuous improvement
• Flexible working arrangements
About Residential Aged Care Services
St Vincent’s Hospital Melbourne (SVHM) operates three Residential Aged Care Services (RACS) facilities: Berengarra, Auburn House, and Prague House, collectively providing permanent and respite care for 165 residents. These services encompass mainstream aged care, psychogeriatric care, and specialist programs for individuals with mental health diagnoses, acquired brain injuries and / or a history of homelessness. All facilities are registered NDIS providers. The role is primarily based at St George’s Health Service (SGHS) in Kew, with responsibilities across campuses and aged care sites.
Working at St Vincent’s
St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.
Application
Please attach your resume and cover letter to your application.
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve. Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.
SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations). Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.
Contact
Belinda Cary [email protected]
Closing Date:
4 March 2026 11:59pmReconciliation Action Plan:
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]
View Reconciliation Action Plan