Operations Manager | The Vic on the Park

Merivale, a family‑owned hospitality group with a portfolio of more than 90 venues across Australia, is hiring an Operations Manager for The Vic on the Park in Marrickville. The role is full‑time and onsite, placing you at the heart of a beloved inner‑west venue known for its classic pub food, deck seating and live gigs. It’s a chance to help steer a Merivale icon and learn from a team of hospitality professionals.

The Vic on the Park feels like a home away from home for locals and their dogs, offering a warm, casual pub experience with a strong sense of community. Merivale is looking for someone who will embed themselves in the team and venue, connect authentically with the community, and help the team deliver magical moments for every guest.

As Operations Manager, you’ll guide day‑to‑day operations, mentor a diverse team and partner with the kitchen to ensure excellent product knowledge and execution. This role offers the opportunity to learn from a group of passionate hospitality professionals and contribute at one of Merivale’s most iconic locations.

A day in the life at The Vic on the Park

You’ll lead the venue’s operations with a clear eye on guest experience, coaching a diverse team to deliver service that feels warm, approachable and professional. You’ll set the tone for the team, reinforce standards and help staff translate the venue’s casual tone into memorable moments for guests.

Working closely with the kitchen, you’ll deepen product knowledge so the team can speak confidently about the menu, while you drive revenue initiatives and keep financial controls in place. The role blends guest focus, people leadership and a responsibility for the financial health of the department.

What you’ll bring to the team

• The ability to deliver warm, knowledgeable guest experiences in a venue that feels welcoming and relaxed while maintaining professional standards
• Experience leading and coaching a diverse team, building a culture that puts guests first, serves the community and remains sales minded
• Proven capability to drive the department’s financial results, lead revenue initiatives and maintain solid financial controls
• A genuine passion for the product and the ability to work closely with chefs to ensure detailed product knowledge
• A commitment to a healthy working environment that is enjoyable, educational, results focused and respectful

Pay, perks and practical details

• A 25% staff discount across 90+ Merivale venues
• Exclusive monthly perks, staff‑only rewards and events
• Merivale Staff Cellar – access to premium wines at staff pricing
• Paid parental leave – with flexible return to work options
• Unlimited career growth with endless development opportunities
• Merivale Academy – online and in‑person training, including Leadership, Guest Experience, F&B
• Professional accreditation support – including Leadership and WSET qualifications
• Employee Assistance Program – confidential wellbeing and mental health support, provided by Sonder
• Employee Referral Program – earn rewards for bringing great people on board

Advice for applicants

Lead with your leadership and guest‑experience track record on your resume, and include a couple of short stories about how you mentored teams to deliver warm, guest‑focused experiences in hospitality

Quantify your impact on the bottom line by describing revenue initiatives you’ve led and how you’ve maintained solid financial controls, with any numbers you can share

Be ready to describe how you would embed yourself in The Vic on the Park and connect with the local community to support a guest‑first culture

Ask about development opportunities at Merivale, such as Merivale Academy and accreditation options like Leadership programs and WSET qualifications, to show you’re thinking about growth and long‑term contribution