Operations Supervisor | Wiri AKL

CMA CGM, through its CEVA Logistics arm, is seeking an Operations Supervisor for the Wiri site in Auckland, New Zealand. The role works in a hybrid setup, blending on-site leadership with flexible ways of working. CEVA Logistics brings global supply chain solutions and operates in more than 170 countries, with a presence at 1,500 sites and more than 110,000 employees. The team behind this opportunity values practical, safer, and more sustainable ways to move goods for customers.

The role centers on guiding a dedicated team of warehouse leaders, operators, administrators and contractors who store and handle customer goods. It’s a hands-on leadership post that combines people development with day-to-day operations to keep safety, accuracy and service levels on track. If you enjoy working on the floor with diverse teams and leading improvements in a warehouse setting, you’ll likely feel at home here.

If you’re drawn to frontline leadership, process improvements, and building a strong safety and service culture, this opportunity could be a great match.

Steering the Wiri operation day to day

Working closely with the Operations Manager, you’ll provide leadership and operational guidance across the site, helping to keep the operation smooth and compliant. You’ll keep inventory accuracy sharp through stock control and reconciliation and you’ll assess workload demands to redeploy resources so the site remains effective and efficient.

Each day includes overseeing the inbound and outbound volume to ensure orders are completed within expected timeframes in a safe and secure manner, while maintaining responsibility for the overall day-to-day operations. You’ll also contribute to attracting and developing talent, including recruitment, labour hire engagement, performance management and coaching, and you’ll support the site in meeting targets for safety, environment, warehouse KPIs, service delivery and profitability. Building a healthy culture around safety, service excellence, teamwork and continuous improvement will be a central focus.

What you’ll need to succeed

The must-have capabilities include the ability to coach and develop an operational team, strong written and verbal communication with a customer-focused and influencing mindset, solid problem-solving skills with commercial awareness and numeracy, and comfort with MS Office while being quick to learn new systems. A forklift licence is a nice-to-have but not required.

• Demonstrated ability to coach and develop an operational team
• Strong written and verbal communication, plus customer service and influencing skills
• Practical problem-solving with commercial awareness and numeracy
• Basic to intermediate proficiency with MS Office and a readiness to learn new systems

Nice-to-haves include a forklift licence, experience supervising 3PL warehouse operations, and familiarity with common warehouse software platforms.

In addition to proving work rights and suitable referees, progressed candidates will be required to undergo a medical assessment and a national police check.

Pay, benefits and practical details

CEVA Logistics offers a competitive compensation package, along with a suite of benefits designed to support wellbeing and career growth. The role supports flexible, hybrid and remote work options and emphasizes development through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, and access to MyLearning – a global online platform with more than 1,000 courses and clear early career pathways.

There are also financial wellbeing perks such as exclusive partner offers, novated leasing, an annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans. Health and wellbeing are supported by CEVAwell, an Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance. CEVA Logistics is an equal opportunity employer and welcomes applicants from all backgrounds.

Advice for applicants

Lead your resume with a line about a time you coached and developed an operational team on a warehouse floor, focusing on safety and efficiency and the impact you drove on the operation.

When you describe your must-have skills, give concrete examples of how you improved inventory accuracy, managed stock control and reconciliation, and contributed to overall inventory management.

Be ready to discuss how you analyse workload demands and redeploy resources to keep the operation on track, and how you foster safety, environmental compliance and continuous improvement on the site.

Plan a smart question to ask about how success is measured for the site and the role, specifically which safety targets, warehouse KPIs, service delivery metrics and profitability expectations matter most, and how this position contributes to reaching them.