Optical Assistant

JobsCloseBy Editorial Insights

Ace & Tate in Glasgow is hiring an Optical Assistant for an on site role with a 12 hour schedule, offering a competitive package and a clear path to growth in a people centric brand. You’ll create a welcoming vibe, deliver style advice, explain lens options, and ensure every pair leaves sharp and ready to wear, while guiding customers through upgrades and add ons. The role also includes hands on fitting and lens work, and the chance to enjoy benefits such as £13.11 per hour with up to 16% monthly bonus, 28 days holiday plus increases to 33, wellbeing support, two free glasses per year, and access to learning resources. To apply spotlight customer service excellence, product knowledge, a collaborative mindset, and a passion for helping people see in style.

Company Description

Hi, we’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.

We are looking for an Optical Assistant in Glasgow, 12 hours.

What our Optical Assistant do

• Create a welcoming vibe by making every customer feel seen and excited to be in store.
• Deliver clear style advice by helping customers find frames that feel right for them and sharing helpful style tips.
• Share your knowledge by explaining the differences between lenses, coatings, and fits so customers can make the right choice.
• Get every detail right by polishing lenses, adjusting frames, and ensuring every pair leaves looking sharp and ready to wear.
• Handle sales with care by guiding customers through lens upgrades, coatings, and add-ons to make sure they leave with exactly what they need.

What we offer

• £13.11 per hour plus up to 16% monthly bonus when store targets are reached.
• Time to recharge with 28 days of holiday entitlement, increasing up to 33 days after two years of service based on full-time employment.
• We care about you by offering wellbeing support, including healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
• See in style with up to two free pairs of glasses per year, plus discounts for friends and family.
• A culture to love through frequent and memorable team events.
• Time to grow with unlimited access to our internal learning portal.

Additional Information