Payroll Specialist

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SOCi, the leader in AI powered marketing solutions for multi location businesses, is seeking an experienced Payroll Specialist to own end-to-end US and Canada payroll from a hybrid Toronto-based role. You will ensure accuracy and compliance, manage payroll tax notices and audits, oversee third-party vendors, and administer RRSP and 401(k) programs. The ideal candidate has 5+ years of global payroll operations, strong US/Canada knowledge, excellent Excel skills, and impeccable attention to detail with discretion for confidential data. Tips for applicants: tailor your resume to showcase UKG or Paylocity experience, cross-functional collaboration with HR and Accounting, and remote work readiness. Applications are urgent, due by March 23, 2026, with a CAD 60k–90k base plus benefits.

SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Payroll Specialist. The Payroll Specialist is responsible for the end-to-end payroll operation across the U.S. and Canada. This role requires a deep understanding of payroll tax laws and regulation and statutory reporting requirements. This role serves as a key operational owner for ensuring accuracy, resolving complex payroll discrepancies and escalating tax notices. The Specialist oversees third payroll vendors; reconciles data, manages 401Ks/RRSP and supports audits.

SOCi expects to pay a base salary in the range of $60,000 to $90,000 CAD. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.  

Who We Are

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital workforce capable of handling the workload of 1,000 local marketers™, empowering brands to achieve unmatched digital visibility, strengthen customer engagement, and scale faster than ever before.

SOCi is recognized by Fast Company as one of the World's Most Innovative Companies, and is trusted by nearly 1,000 top brands—including Ford, Ace Hardware, Kumon, Liberty Tax, and more—to automate and optimize local marketing tasks across all locations. Founded in 2012 and backed by leading strategic investors, SOCi is transforming how multi-location brands manage and scale their marketing efforts. You can view our Awards and Accolades here!

How You’ll Make an Impact

Payroll Operations & Auditing

• Perform audits to validate pay setup, including pay rates, start and end dates, annual salary, pay type, pay frequency, auto pay, and default hours.
• Identify, investigate, and correct payroll discrepancies for active employees and new hires.
• Process pay rate changes, terminations, and employee action forms (EAFs).
• Process spot bonuses by adding appropriate earning codes, validating payroll timing, documenting approvals, and linking requests for audit support.
• Support U.S. and Canadian payroll processing on semi-monthly schedules.
• Process weekly off-cycle U.S. expense reimbursement payrolls in coordination with Accounting.
• Ensure proper handling of Canadian reimbursements by preparing documentation for inclusion in the next regular payroll.
• Collaborate with Accounting to validate and create monthly contractor invoices in Deel.
• Ensure all employee documents are accurately categorized and stored to support compliance, audits, and record retention requirements.

Pension and Retirement Plan Administration

• Process RRSP Payroll Deduction Authorization forms and maintain accurate employee records.
• Coordinate RRSP deductions through Blue Marble based on deduction type.
• Upload RRSP contribution files after each payroll.
• Fund 401(k) contributions after each payroll cycle.
• Calculate and post quarterly 401k and RRSP employer matches.

Compliance, Notices & Employment Verification

• Manage weekly review of Earth Class Mail (ECM) HR inbox.
• Process tax notices, PFML notices, unemployment claims, and other agency correspondence.
• Coordinate investigations with Paylocity and respond through applicable state and agency portals.
• Ensure reviewed notices are properly disposed of to maintain inbox and document storage integrity.
• Complete employment verifications as requested.

Audits, Reporting & Cross-Functional Support

• Maintain accurate documentation and audit trails for all payroll processes.
• Collaborate with HR, Benefits, and Accounting teams to ensure operational alignment and compliance.
• Manage annual, monthly, and quarter compliance reporting requirements, including workers’ compensation board; Employer Health Tax; internal and external audits, non-discrimination and compliance testing, and regulatory reporting

What You’ll Need to be Successful

• Remote Opportunity: Ability to work 100% remotely 
  
  
• Must Have:  
• 5+ years of experience in Global Payroll Operations
• Strong working knowledge of U.S. and Canadian payroll processes.
• Proficiency in Excel.
• Exceptional attention to detail and audit-oriented mindset.
• Ability to handle confidential information with discretion and professionalism.
• Strong organizational skills with the ability to manage recurring deadlines.
• Effective written and verbal communication skills.
• Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned
  
  
• Desired Skills (but not required):  
• Experience with UKG, Paylocity or similar HRIS/payroll systems.

This position will remain open with applications due by March 23, 2026. This position is being hired on an urgent basis. The application window may close before March 23, 2026 if SOCi receives a sufficient number of applications to select a candidate prior to that date.

What SOCi Provides to You

• Comprehensive Benefits Package (full-time permanent, non-contract roles only)
• Health insurance plans, dental, and vision
• Wellness incentives
• 401(k) plan with employer match
• Flexible Work Environment  (full-time, non-contract roles only)
• Flexible paid time off
• Quarterly wellness days
• Paid holidays
• Unique employee engagement programs 
• Empowering Career Growth and Success 

What’s Important at SOCi

Led by a team of industry experts, SOCi is leading the pack in Localized Marketing for Multi-Location brands. Our passionate team of SOCialites work from home around the globe! 

Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information.  

SOCi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please note that if selected for a position at SOCi, you will be required to complete an E-Verify check to confirm your eligibility to work in the United States (if applicable).

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