Production Technician

AVI-SPL, a leader in digital enablement solutions and the largest provider of collaboration technology services, is hiring a Production Technician for an onsite role in Zürich, ZH. The company helps organizations connect people with technology to create better experiences, offering a broad suite of managed IT and broadcast services. This role is well suited for hands-on technicians who enjoy the learning curve of live production and who relish opportunities to improve systems over time.

The Production Technician handles the technical operation, maintenance, and ongoing optimization of event production facilities, control rooms, and broadcast systems for an established client. You’ll be curious, practical, and ready to suggest improvements that keep shows running smoothly and safely.

If you like working behind the scenes to help events come to life, whether onsite, hybrid, or fully virtual, and you enjoy collaborating with client teams and internal engineers to refine workflows, this role could be a strong fit.

Keeping the show on air from Zürich

Your day-to-day centers on keeping production systems healthy across multiple environments, ensuring operational readiness, and coordinating repairs, firmware updates, and replacements with help desks, vendors, and internal engineering teams. You’ll support on-site, hybrid, virtual, and broadcast-style events, translating client objectives into technical production strategies alongside the event teams.

Documentation and standardization matter here: you’ll maintain operational checklists and readied procedures for all supported facilities, monitor incidents and recurring issues, and participate in post-event reviews to identify root causes and opportunities for improvement. You’ll contribute to technical conversations about workflows, system architecture, and signal routing, and you’ll help evaluate new technologies and solutions as they arise.

In practice, you’ll assist with the hands-on setup, configuration, and operation of production systems for live and broadcast productions, manage signal routing and streaming workflows, and provide live troubleshooting to minimize disruption. You’ll work with colleagues across departments to ensure the control rooms and event spaces stay ready and compliant with defined standards, and you’ll help document best practices so the team can stay consistent across assignments.

What you’ll bring to the team

• Minimum four years in event production, broadcast engineering, audio/visual support, video production, or a closely related technical field
• At least three years backing onsite, virtual, and hybrid live events
• Solid track record in production systems support and hands-on control room experience
• Direct experience with production gear and control room technologies
• Good grasp of audio/video signal flow in digital broadcast and live production settings
• Familiarity with LAN/WAN networking, managed switches, VLANs, QoS, and networked production systems
• Knowledge of IP-based media workflows and transporting audio/video over managed networks during events
• Ability to troubleshoot network-related production issues such as latency, packet loss, bandwidth constraints, and multicast/unicast distribution
• Experience dealing with both traditional broadcast equipment and IT-based production infrastructure
• Experience with production switchers and systems (Ross, Blackmagic, TriCaster, vMix or equivalents)
• Experience with audio systems including Yamaha consoles, Dante networks, and Shure systems
• Familiarity with enterprise collaboration platforms like Microsoft Teams, Zoom, and similar tools
• Ability to work independently and prioritize in fast-paced, high-pressure production environments
• Strong analytical skills to quickly identify root causes and implement solutions
• Clear, client-focused communication and strong collaboration skills
• Excellent organizational skills with attention to documentation and consistency
• Consistent, proactive preparation and timely communication with the production manager
• Ability to analyze technical metrics, spot operational trends, and suggest process improvements
• Proficient with Microsoft Office (Word, Excel, Outlook) and able to communicate clearly with all levels of the organization
• Minimum high school diploma or equivalent

• Bachelor’s degree in broadcast engineering, video production, communications technology, or a related field
• Experience with streaming and encoding systems
• Familiarity with production networking and remote management technologies
• Knowledge of post-production and editing software such as Adobe Premiere or Final Cut Pro
• Understanding of redundancy, failover, monitoring, and enterprise broadcast infrastructure design

Pay, benefits and practical details

The listing shows an hourly pay structure, with a range of $31.25 per hour to $40.31 per hour. A separate field also lists a minimum annual salary of $80,000. In addition to compensation, AVI-SPL provides medical benefits including vision and dental, paid holidays and PTO, a supportive culture, and opportunities for training and professional development.

Schedule expectations can vary by client needs and may involve travel to multiple locations. The role typically involves customer-site work and can resemble a construction-type environment at times. Reasonable accommodations may be made for qualified applicants with disabilities.

Physical requirements include frequent standing and walking, regular bending and reaching, occasional climbing and overhead work, and the ability to lift up to 50 pounds frequently with heavier lifts requiring assistance. The job is onsite and may involve work at various sites as needed to support the account.

AVI-SPL reserves the right to adjust work hours and location as necessary to meet client requirements, and travel to different locations could be part of the job.

Advice for applicants

Lead with the numbers that prove you meet the must-haves. In your resume, open with a concise summary of more than four years in event production or related technical fields, plus at least three years supporting onsite, virtual, and hybrid events, and a line about your strongest production systems expertise.

Show you can back up the must-have skills with specifics. List gear and platforms you’ve worked with, production switchers from Ross or Blackmagic, TriCaster or vMix, Yamaha audio consoles, Dante networks, Shure wireless systems, and collaboration tools like Teams or Zoom. Include a brief project blurb that demonstrates diagnosing and resolving a complex production issue.

Prepare to speak about real incidents in interviews. Walk through a past event where you identified a root cause, documented the troubleshooting workflow, and implemented a lasting improvement. Be ready to discuss how you keep technical procedures up to date and why documenting standards matters for consistency.

Ask practical questions that tie to the role’s specifics. For example, inquire about how the team handles redundancy and failover for critical systems, what the post-event technical postmortem cadence looks like, and how technical standards are developed and updated across client environments.