Property Partnerships and Operations Manager

JobsCloseBy Editorial Insights

Sydney Airport is seeking a proactive Property Partnerships and Operations Manager for a six month fixed term, full-time, onsite in Mascot. Reporting to the Senior Property Portfolio Manager, you will be the first point of contact for tenants, oversee day-to-day tenancy operations with a focus on safety and compliance, and handle essential admin such as tenant databases, purchase orders and communications. You’ll conduct tenancy audits, coordinate onboarding and exits, collaborate with Facilities Management on maintenance, and lead portfolio marketing while supporting renewals and contractor leases to maximise revenue. To apply, tailor your CV to evidence tenancy management, compliance and stakeholder collaboration, and include a concise cover note linking your experience to the role. SYD is an equal opportunity employer.

Company Description

MAKE IT COMMERCIAL

At Sydney Airport, the future of air travel is shaped by you.

As a team, we connect the world. More than just a hub of activity and boundless energy, we’re creating a destination of amazing experiences. Like seeing wonderful moments unfold in front of you, knowing “I made that possible!”.

Dynamic. Fast-paced. We thrive in a place where fresh challenges land daily. Backed by positive and supportive team players and inspiring leaders, we adapt to change. Driven to grow. Owning every action. To do things better.

As smart, problem-solvers, we are always learning and growing. And that’s easier to do alongside passionate experts, as we collaborate across teams readily sharing our knowledge.

Each day is a new journey, as we bring an exciting vision to life. With significant capital investment in new, improved infrastructure, there’s never been a better time to expand your potential at Sydney Airport. The range of responsibilities and diverse pathways you can take on with us, are surprising.

We are SYD. United in the pride that comes with welcoming the world at Australia’s premier gateway.

Job Description

About the team & about the role

The Property, Stakeholder, and Transformation division manages a diverse portfolio of assets across the Sydney Airport precinct. Their core mission is to provide exceptional service to tenants while ensuring operational excellence across the portfolio. The team is driven by a culture of collaboration, delivering customer-centric solutions, and fostering innovation to support the evolving needs of both the tenants and the business.

We are looking for a dedicated Property Parternships and Operations Manager to support the Property Management team at Sydney Airport. Reporting to the Senior Property Portfolio Manager, you will play a pivotal role in maintaining smooth property operations, managing tenant relationships, and ensuring compliance with lease obligations. You will be handling various administrative and operational tasks and have the opportunity to contribute to both strategic and on-the-ground property management.

Please note this is a 6 month fixed term contract. 

In this role, you will have the opportunity to

• Act as the first point of contact for tenant enquiries, managing operational issues and escalating where needed.
• Oversee day-to-day property tenancy operations, with a focus on safety, risk management, and compliance.
• Take ownership of administrative tasks, including managing tenant databases, issuing purchase orders, and distributing communications.
• Conduct tenancy audits to ensure lease compliance, focusing on safety and presentation standards.
• Coordinate tenant onboarding and exit processes, including condition assessments.
• Collaborate closely with the Facilities Management team to resolve tenant maintenance issues efficiently.
• Ownership of marketing for the property portfolio including monthly marketing emails to external agents, development of new marketing collateral and tenant marketing materials. 
• Work closely with the leasing team to drive and manage renewals of existing property leases and manage leases for SYD contractors to secure and maximise revenue. 

About you

We are looking for a proactive individual with an inherent passion for service and for learning along with a focus on delivering exceptional tenant experiences. You will ideally have:

• A degree in Property, Economics, Business or a related field.
• Experience working for a landlord in a similar capacity, or within a real-estate agency on a corporate account
• Strong organisational skills and the ability to manage multiple and sometimes competing priorities.
• Excellent communication skills, with the confidence to liaise with tenants and internal teams.
• Proven experience in administrative capacity in a corporate environment
• A solid understanding of property admin/operations, with a focus on compliance and safety.

If you are an energetic, service-driven professional looking to grow in the property management space, we would love to hear from you!

What we offer

To find out more about the amazing work environment here at SYD, be sure to check out the Join us section of Sydney Airport’s website, where you can also see more about our flexible culture and work practices, alongside our other Employee benefits, or take a look at our LinkedIn Sydney Airport: Life page.

Make it Amazing

SYD is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including First Nations Australians, and people from culturally diverse backgrounds.