Qual Assurance Supv

DHL Supply Chain is seeking a Quality Assurance Supervisor for its Bolton, ON, CA site. This full-time, onsite position offers a salary range of $62,000 to $75,000 USD per year, with bonus potential. DHL presents itself as the Logistics Company for the World, moving goods from point A to point B every day. This is an active opening, and it could be a great fit for someone who enjoys leading teams, solving problems, and driving continuous improvement in a regulated setting. DHL is an equal opportunity employer and will provide accommodations for applicants with disabilities upon request.

At the Bolton site, you’ll play a hands-on role in keeping the quality system aligned with regulatory and customer expectations. You’ll be the go-to QA contact for the site, coordinating quality assurance activities and ensuring policies and procedures are clearly communicated and followed. The team is looking for someone who can help the operation stay compliant while supporting practical, day-to-day QA decisions.

A day in the life at the Bolton QA hub

You’ll plan and coordinate site-level QA activities, handling requests for quality support and ensuring that policies and procedures are understood and implemented on the ground. You’ll also serve as the main QA point of contact for the site, guiding colleagues through quality-related questions and issues.

You’ll oversee the audit process to monitor the quality system and ensure compliance with regulatory and customer requirements. You’ll support ISO registration and other compliance activities, and work with management to analyze information and product specifications to determine regulatory compliance with agencies such as the FDA (USA), Health Canada, and other product regulatory requirements.

You’ll contribute to maintaining and improving the overall quality system, support key regulatory, customer and third-party audits, and take responsibility for the hiring, training, and development of associates. You’ll track quality assurance metrics for the organization, act as a customer contact for QA initiatives as needed, and partner with QA management to develop, distribute and maintain regular management reports. You’ll also read and interpret technical documents and regulations to stay aligned with industry standards.

What you’ll need to succeed

Here’s what’s essential to be considered for this role:

• A related bachelor’s degree, or 1–3 years of relevant work experience, is required
• 1–3 years of experience in a regulated environment such as FDA (USA) or Health Canada, required

Nice-to-haves to stand out

• A related graduate degree is preferred
• Quality-control certifications such as RAC or Six Sigma are a plus
• 1–3 years of management and supervisory experience, especially overseeing a quality system in a complex or matrix organization, preferred

The organization emphasizes equal opportunity and says accommodations for applicants with disabilities are available on request during the hiring process.

Pay and practical details

Location for this role is Bolton, ON, CA and it is an onsite position. The salary range is $62,000 to $75,000 USD per year, with bonus potential.

As part of the team, you’d join an employer that commits to equal opportunity and will provide accommodations for applicants with disabilities during the hiring process, upon request.

Tips for applying to this QA role

Resume tip: open your resume with your most relevant credential, either your related bachelor’s degree or your hands-on 1–3 years of QA experience in a regulated environment, so the hiring manager sees it first.

Proof of required skills: back up your must-haves with a concrete example where you supported regulatory compliance or audits (for instance, showing how you contributed to meeting FDA or Health Canada requirements and how you supported ISO processes).

Interview prep: be ready to discuss your role in audits and in maintaining or improving a quality system, including how you interpret technical documents and regulations and how you’ve used QA metrics to drive improvements.

Smart question to ask: ask about the site’s current quality management system, how QA success is measured, and how often audits occur, especially which regulatory bodies are most active at the Bolton site.