Quality Assurance Compliance Specialist

Cronos Group is a global cannabinoid company focused on advancing cannabis research, technology and product development to build disruptive intellectual property. They aim to elevate the consumer experience and are cultivating an iconic brand portfolio that includes Spinach®, PEACE NATURALS® and Lord Jones®. The company seeks talented problem-solvers who want to shape a new industry and contribute to a growing business.

As a QA Compliance Specialist, you’ll join the Quality Assurance team to support product releases for Canada and international markets. The role centers on monitoring, testing, reporting and ensuring quality across cannabis products and processes under the company’s Quality Management System (QMS). You’ll work on batch record reviews, supplier quality, handling customer complaints, audits, compliance requirements, metrics and maintaining the QMS throughout the organization.

This position is based out of Stayner, Ontario, and is filled on a full-time, onsite basis.

What You’ll Do As A QA Compliance Specialist

Day to day, you’ll help keep cannabis products compliant for Canada and other markets while shaping procedures that support the Quality Management System. You’ll develop and implement processes that strengthen quality controls and collaborate with problem-solving teams to apply quality principles for root cause analysis, corrective actions and verification of their effectiveness.

You’ll investigate complaints and deviations and ensure corrective actions and preventive actions are completed and closed in a timely fashion. You’ll also coordinate change controls with cross-functional groups and review QA records such as deviations, CAPAs, batch records, label approvals and other QMS activities to maintain strict quality standards.

You’ll liaise with external suppliers and contract manufacturers to confirm quality and company requirements are met, and you’ll support recalls and product returns. You’ll participate in government inspections and customer audits, facilitate internal QMS and supplier audits and generate accompanying reports. You’ll author HACCP and Preventive Control Plans, contribute to QA activities related to the export of cannabis, and take part in process risk assessments like material risk reviews and FMEA. You’ll review global QMS metrics, analyze trends and help establish corrective actions, contributing to continual improvements to the quality system through methods such as 5S and Kaizen lean practices. You’ll prepare necessary documentation, review engineering protocols and equipment/process qualifications and validations as needed, and you may perform other duties as assigned.

Who Fits This QA Compliance Specialist

• Bachelor of Science or equivalent
• 3+ years’ experience in a similar position
• Knowledge of HACCP and Preventive Control Plan principles
• Intermediate knowledge of Health Canada Cannabis Regulations, U.S. FDA Good Manufacturing Practices, and Food and Drugs Act and Regulations
• Working knowledge of edible cannabis safety
• Good understanding of the relationship between Good Manufacturing Practices, Good Production Practices, industry standards and their application to the manufacturing process
• Computer literacy to include knowledge of Microsoft Word, Access, SharePoint, Visio and Excel
• Problem solving, project management and effective communication skills
• Background in developing and maintaining Key Performance Indicators (KPIs) and Quality metrics
• Experience with the use of statistical analysis software is considered an asset
• Communicate effectively in person and in emails
• Critical thinking skills
• Detail oriented
• Work alone and in a team setting
• ASQ certification is not required but considered an asset
• Experience in the cannabis space is beneficial but not required

• Experience with external supplier audits and contract manufacturing organizations
• Exposure to export of cannabis
• Familiarity with Lean or Six Sigma methods to support continuous improvement
• Experience in a regulated environment similar to cannabis

Compensation And Practical Details

Salary range: $55,000 - $65,000 (Stayner, Ontario*) per year

The actual compensation offered will be based on factors such as the candidate’s experience, skills, qualifications, geographic location, applicable market data, internal equity, and business needs, and may vary within the stated range. This role may be eligible for bonus, incentive compensation, or other variable pay in accordance with applicable company plans.

Some overtime may be required. Travel may be required as needed. This is an onsite role in Stayner, Ontario.

Cronos does not use artificial intelligence or automated decision-making tools in the screening or selection of applicants. The company is committed to fostering a diverse and inclusive work environment and welcomes applications from people with disabilities; accommodations are available upon request in all phases of the selection process.

Guidance For Applicants For This Role

Lead with what this job needs most: your direct QA/compliance experience, especially in regulated environments, and your HACCP and Preventive Control Plan knowledge. Put your Bachelor of Science and 3+ years of relevant work up front, and highlight any cannabis-related experience or safety exposure in the first section of your resume.

When you prove the must-have skills, cite concrete examples: the CAPAs you owned and closed, how you handled supplier quality issues, details of batch record reviews and label approvals, and how you used QMS data to drive improvements. Include metrics where possible, such as CAPAs closed in a period, reductions in deviations or improvements in KPI trends, and any use of analysis tools like Excel or statistical software.

In interviews, be ready to discuss real-world QA scenarios tied to audits, recalls, export activities and risk assessments. Outline your approach to problem solving, change controls, and cross-functional collaboration, and be prepared to explain how you ensure regulatory compliance across multiple markets.

Ask a sharp question to end: how does the QA team collaborate with other functions on global regulatory changes, and what is the current priority for improving the QMS across Canada and international markets? You could also ask about the scope of HACCP and Preventive Controls within the company’s export activities and how success is measured for quality improvements.