Receptionist

JobsCloseBy Editorial Insights

Summerset at Heritage Park Retirement Village in Auckland is hiring a full-time onsite Receptionist to be the welcoming face of the village. You will greet visitors, answer calls and emails, manage calendars, handle basic admin, process mail, maintain a tidy reception, and support the team while following security procedures. The ideal candidate is a customer service superstar with solid admin experience, able to relate to residents and their families, work independently, and communicate clearly with people from all walks of life. Emphasise simple, reliable admin tasks, attention to detail, and initiative in your application. Benefits include health insurance, birthday and long service leave, discounts, and a supportive team. Apply by 11 February, early applications encouraged.

Company Description

You can help bring our villages to life!  

At Summerset, from the moment we start developing a village, to when our residents call it home, it’s the passion and dedication of our people that brings our villages to life. We are one team united by being part of something bigger – to bring the best of life to our residents.  

Job Description

As a Receptionist at Summerset at Heritage Park Retirement Village, you will work as part of a team that creates the safest, healthiest and most enjoyable lifestyle for our residents. Our Receptionist is in many ways the face of our business and as such you need to be able to relate to a wide range of people, especially the elderly and their families.

This is a full time role from Monday - Friday, 8:30am - 5pm.

What will your responsibilities be?

• Greet and direct visitors, ensuring a positive first impression of our organization
• Answer and manage incoming phone calls, emails, and other communications
• Schedule appointments and maintain an up-to-date calendar for the office
• Handle basic administrative tasks, including filing, data entry, and document preparation
• Manage incoming and outgoing mail and packages
• Maintain a clean and organized reception area
• Assist with various office tasks as needed, supporting the team's efficiency
• Ensure security protocols are followed, including visitor sign-in procedures

Please click here to view the full job description.

Qualifications

Who are we looking for?

• A customer service superstar with a strong administration background
• Proven abilities in providing administrative support to a management team
• Attention to detail, accuracy and time management
• Someone who is able to work independently and take initiative
• A strong communicator with people from all walks of life

At Summerset, we believe diversity strengthens our team and enriches the care we provide. We welcome applications from people of all backgrounds, experiences, and walks of life—including those with transferable skills from other industries. You may not tick all the requirements, and that’s okay; we value what you bring to the table and look at the whole individual. We’re committed to creating a workplace where everyone feels valued, respected, and supported to thrive.

Equal opportunity is at the heart of how we recruit, and we encourage you to bring your unique perspective and passion to our team.

Additional Information

What does Summerset have to offer?

• A friendly and supportive team
• Work where no two days are the same
• Day-to day health insurance cover
• Birthday Leave & Long Service Leave
• Discounts at a range of suppliers

Next Steps: Applications for this role will close on Wednesday 11th February. This role may close early due to an increased number of applications - apply as soon as possible to avoid disappointment!