Receptionist | London

JobsCloseBy Editorial Insights

This London based on-site receptionist role at Teneo centers on delivering a warm, professional first impression, managing the switchboard, overseeing front of house, coordinating meeting room bookings, liaising with Hospitality and IT, and keeping client areas immaculate. The ideal candidate stays positive under pressure, acts with discretion and integrity, communicates clearly with clients and colleagues, and proactively tackles unfamiliar tasks while juggling priorities. They should be a cooperative team player who supports events and can cover for teammates, with fluency in mainstream software. To apply, tailor your CV to highlight front desk and meeting room coordination, include concrete examples, and show how you maintain professionalism and security awareness.

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Role: 

To create a welcoming, professional first impression and assist all visitors and clients both in person and over the telephone.

Location: London

Reports to: Head Receptionist

 

Key Areas of Responsibility:  

• Responsible for managing switchboard 

• Responsible for overseeing front of house, ensuring meeting rooms and reception are immaculate at all times 

• Meeting and greeting all visitors 

• Coordinates meeting room bookings 

• Liaising with Hospitality Assistant for catering requirements 

• Liaising with the IT team for meeting room support 

• Overseeing meeting rooms and client areas 

• Liaison with main building reception  

• Management of all equipment in reception area 

 

Key Competencies: 

 

Core Skills:  

• Consistently positive even under pressure 

• Self-starter with a hands-on approach 

• Proactively takes on the challenge of unfamiliar tasks 

• Actively participates in continual professional development 

• Acts with discretion, integrity and professionalism at all times 

• Is widely trusted and seen as direct and honest 

• Positive outlook, seen as committed and enthusiastic 

• Fully proficient level of competency of all mainstream software packages that are relevant to role 

• Shows initiative and adopts a proactive approach 

• Identifies issues and resolves promptly 

• Manages and prioritises workload effectively and seeks help when necessary

• Successfully handles multiple tasks 

 

 Team:  

• Seen as a cooperative team player willing to resolve issues

• Seen to go out of your way to help/support others and portray a can-do and helpful attitude 

• Participates in admin team meetings/events 

• Provides cover in the absence of team members 

 

Communication:  

• Communicates effectively with colleagues, clients and suppliers 

• Demonstrates effective communication skills both written and verbal 

 

 

Key Tasks 

 

Standards and Workflow: 

• Efficient and professional management of all incoming calls and ensuring they are connected to relevant person  

• Takes and delivers clear message and ensures it is passed on to appropriate person 

• Professionally meets and greets all visitors upon arrival providing refreshments 

• Promptly informing relevant person that their visitor has arrived 

• Ensures newspapers and magazines in reception area are appropriately displayed each day 

• Efficiently receives and interacts with incoming visitors 

• Efficiently manages and coordinates meeting rooms bookings 

• Ensures all catering requirements for all meetings are coordinated 

• Consistently ensures that meeting rooms are always presentable and all relevant equipment/materials/catering is provided 

• Provides direction and support to Hospitality Assistant for the set-up and clearing of meetings rooms within the required timeframe 

• Ensures all meeting rooms are ready for use at the required time and are the correct layout 

• Ensures all meeting rooms are set up with the relevant equipment and are presented to the required standard 

• Regularly communicates with reception for the main building and ensures adherence to all security requirements 

• Ensures all TV screens are switched on and off at the start and end of each day 

• Ensures that both reception area and meetings rooms are presentable at all times 

• Ensure all food is ordered in advance to meet catering requirements for meetings and events 

• Performs other ad hoc duties as and when required 

• Observes H&S and security procedures