Referral Coordinator
Home GroupJobsCloseBy Editorial Insights
Home Group is hiring a permanent, full-time Referral Coordinator to join the Outreach team in Camborne, Cornwall. This on-site role pays £13.21 per hour (£25,838 per annum) for 37.5 hours per week, with optional on call shifts. You’ll manage referrals from start to finish, route them to the service, signpost to partner agencies, and provide customer service while delivering admin support. You bring a passion for customer service, the ability to work on your initiative, comfort with tech, and experience in a supported housing/admin environment. Benefits include a health cash plan, generous leave, mileage, enhanced DBS, and pension matching. Apply early with a CV highlighting referral handling and stakeholder engagement; closing date 19 February 2026.
Referral Coordinator26252
Description
Pay £13.21 per hour (£25,838 per annum) and great benefits including Health Cash Plan
On Call Emergency Responder Shifts available voluntarily basis if you want to earn some extra £££££’s
Permanent, Full Time (37.5 hpw)
Camborne, Cornwall
We can’t offer a CoS for this role
Home, a place where you belong
We have a fabulous opportunity for you to join our awesome Outreach team. We support our brilliant customers in the community who have Complex Needs.
We help our customers to learn the skills to live more independently and live healthier, happier lives.
What you’ll do
Handle referrals from start to finish, ensuring referrals go to correct service and signposting to other agencies
Provide great customer service to referrers, customers, commissioners and colleagues
Promote the services so more people can access them
Provide administrative support to services and management making sure tasks and reports are done properly and on time
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
Passion for customer service and energy for helping
Ability to work on own initiative, building effective relationships with partner agencies
Confidence using tech and ability to handle admin with ease
Experience in supported housing/admin environment
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
You’ll work 9-5 Monday to Friday, occasional evening or weekend work may be required to meet customer need
You’ll need an Enhanced DBS with barring list check – we pay for it
You need to be able to drive and have access to your own vehicle insured for business purposes – we pay for on the job mileage
What’s in it for you?
34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
Instant pay access with Stream
Matching pension contributions (up to 7% and life insurance of 3x basic salary)
Find out more
Click the APPLY NOW to see Referral Coordinator Job description, find out about us and for help to apply. Roles can close early, so don’t wait.
For reasonable adjustments email [email protected]
South West Supported Portfolio 4