Relationship Manager- Priority Banking
Abu Dhabi Islamic BankJobsCloseBy Editorial Insights
Abu Dhabi Islamic Bank seeks a Relationship Manager for Priority Banking in Dubai to attract deepen and manage affluent client relationships with a team based approach delivering full wealth and banking solutions. You will acquire new clients cross-sell expand the network conduct risk profiling and credit reviews and ensure compliant high quality service across channels. The role asks for a university degree or professional certificate at least 3 years in financial analysis or wealth advisory strong knowledge of ADIB retail products and a minimum of five years of related UAE banking experience with leadership for HNIs UAE regulatory certifications are a plus. To apply tailor your CV to show measurable sales results emphasize UAE banking credentials and include a concise client facing cover note with a clear value proposition.
Role : Relationship Manager- Priority Banking
Location : Dubai
Role Purpose:
To attract, deepen, grow and manage financial relationships with affluent clients, using full range of banking products and tools, utilizing a team-based approach to provide complete solutions to clients’ financial needs.
Key Accountabilities of the role
Client/ Business Acquisition :
• Generating of new business via out marketing activities, gold center contacts and existing network.
• Increasing team revenue and productivity by cross- selling and up-selling.
• Acquiring new to bank customers.
• Identifying new potential expansion locations.
• Converting in-bound and outbound leads to sales.
• Building a strong trust relationship with key customers.
• Maintaining a loyal pool of customers/alliances who refer potential customers.
• Carrying out the function(s) of promoting the financial products.
• Collection of the required information and data.
• Evaluation of the clients’ ability and appetite to handle the risks (Risk Profile) and the detailed functions associated therewith.
2. Channels Cooperation:
• Making referrals to other channels based on identified customer needs.
• Smoothly implementing of Priority Banking services across surrounding branches.
3. Management of service delivery:
• Monitoring service levels for customer satisfaction
• Customer retention efforts with personal involvement in complaint resolution, account closures and inquiries.
• Getting ad-hoc customer feedback.
4. Control and Risk Mitigation:
• Reviewing of credit applications
• Adhering to laid out processes and procedures
• Ensuring appropriate and adequate documentation
• Identifying trends of errors and proactively advice processes improvements
Specialist Skills / Technical Knowledge Required for this role:
• Experience of no less than three years in the area of the financial analysis, financial markets, investment, wealth management, or financial planning.
• Detailed knowledge of ADIB’s Retail Banking products & services.
• Experience in sales, product development or wealth advisory to priority banking customers/ retail.
HNIs
• Broad knowledge of ADIB’s Retail Credit & Operational Policies & Procedures
• Specific Knowledge of UAE banking practices , regulations & risks
• UAE Financial Rules & Regulations Certification
• International Certificate in Wealth and Investment Management (Level 3)
• Risk in Financial Services Certification
• International Certificate in Advanced Wealth Management (Level 4)
• Good Knowledge of competitors in the local market
• Must have led a team of professionals
• Detailed knowledge of service standards
• Training & Presentation skills
• Computer Skills
Previous experience:
Minimum (5) years of Related Banking experience in U.A.E