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Rental and Service Department Associate

Do it Best
1 day ago
Full-time
On-site
Marlborough, MA
$44,000 - $58,000 NZD yearly

JobsCloseBy Editorial Insights

Do It Best Marlborough, MA seeks a full‑time Rental and Service Department Associate to run the rental counter, handle contracts and reservations, and schedule pickups and deliveries. The ideal candidate brings strong customer service, solid organization, and a willingness to learn about all rental equipment and basic maintenance. A flexible schedule including Saturdays, a good driving record, and the ability to lift up to 45 pounds are required. Pay is 22 to 29 per hour with benefits such as 401(k) matching, health and dental insurance, and employee discounts. To apply, highlight relevant rental or service experience, teamwork, and quick learning, and tailor your resume to a local community team.

Benefits:
  • varies by location
  • Locally owned and operated
  • Employee discounts
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
You might be a great fit if…
  • You enjoy serving others as we would like to be served. 
  • Making the best even better.
  • You enjoy making a difference in your community. 
  • You enjoy helping others. 
  • You enjoy working in teams.
  • You're motivated to learn new skills.
Job Summary:
We're looking for a highly dependable individual, familiar with common rental store items, to work in our rental and Service department. The Rental Associate is responsible for coordinating and maintaining all activities of the rental and Service department. Qualified candidates must be able to perform the following tasks with little or no supervision.
 
Responsibilities:
  • Build and maintain customer relationships.
  • Answer incoming rental and Service department phone calls .
  • Check rentals in and out each day and maintain contract files and rental reservations.
  • Write rental contracts on a PC program.
  • Schedule pick-up and/or delivery of rental equipment and load/unload equipment. 

Qualifications:
  • Able to work a flexible schedule to support business needs, including Saturdays.
  • Superior organizational skills with attention to detail.
  • Strong computer skills and ability to learn computer-based concepts quickly.
  • Capable of handling multiple tasks at one time.
  • Good driving record, some delivery and pick-ups 
  • Engage in discussions with customers related to the proper equipment based on customers’ needs.
  • Knowledge of, or be able to learn about all rental equipment, including operation, application, capabilities, and limitations.
  • Knowledge of routine maintenance and troubleshooting requirements of all rental equipment.
  • Aptitude/general knowledge of small engines.
  • Ability to perform light tune-ups, oil changes, and small parts replacement on rental equipment helpful but not required.
  • ability to frequently lift items up to 45 lbs.
Compensation: $22.00 - $29.00 per hour



No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communities—through the best of times and the greatest challenges.